Full Time - Fulfillment Associate - Day

Job Title

What You Will Do

Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.

Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.

Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.

Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.

Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.

Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

May be assigned other duties to support the needs of the business.

Minimum Qualifications

Ability to operate tools and power equipment at heights 20+ feet (ladders, stairs, forklift, order picker, etc.)

Ability to walk and stand continuously throughout all areas of a store 15k+ steps daily.

Experience using technology such as a smartphone and other general computer equipment.

Strong attention to detail and accuracy in order fulfillment.

Customer-first mindset with strong communication and teamwork skills.

Ability to work efficiently in a fast-paced, high-volume environment.

Commitment to safety standards and compliance requirements.

Forklift Certification Powered Equipment Certification : Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Preferred Work Experience

High school diploma or GED

Previous retail, warehouse, or fulfillment experience.