Office Service Representative

Office Service Representative

Job Locations

US-TX-Haslet

Requisition ID

2025-20367

# of Openings

Category (Portal Searching)

Administrative / Clerical

Position Type (Portal Searching)

Regular Full-Time

Overview

The Print Operator will provide exceptional customer service and solutions for client's copy / print needs. Will follow production processes to produce quality, professionally finished products using print and production equipment for cutting, binding and laminating. Will also service and provide basic troubleshooting for copiers and printers.

Responsibilities

Review, prioritize and submit print requests from mainframe / mini / server / desktop according to complexity and urgency. Ensure that the output are quality checked and accurately meet the instructions as submitted

• Deliver print jobs within established timeframes; Maintain logs of all work submitted and completed including service logs
• Responsible for minor maintenance of reproduction equipment by solving paper jams; placing services calls and conduct routine cleaning
• Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners
• Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided. Work with client to resolve complaint to client's satisfaction
• Help to open and close the print center; Assist in keeping the center neat and professional looking
• Where high speed, high volume digital publishing printers are used, using printer software, make adjustments to image quality, create folders and directories for print on demand orders; There may be special request by client for specialized type of printing e.g. large paper printing, poster copying, manual / handbook sized printing
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

May possibly perform any of the following functions at the direction of the Site Manager :

Qualifications

PHYSICAL DEMANDS

What We Offer :

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

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