Bilingual Medical Receptionist

Bilingual Medical Receptionist (English / Spanish)

Robert Half is seeking a Bilingual Medical Receptionist to support a compassionate and community-focused mental health and social work practice in Hyattsville, MD. This role is perfect for someone who enjoys helping others, thrives in a client-facing environment, and has a passion for mental health and social service work.

Key Responsibilities :

• Greet and check in clients in a warm, professional mannerensuring a welcoming environment for all patients.
• Answer and route phone calls, schedule appointments, and manage calendars for therapists and social workers.
• Maintain and update patient information in electronic health record (EHR) systems with accuracy and confidentiality.
• Verify insurance information and process co-pays or billing inquiries.
• Support intake coordination, including distributing and collecting forms and explaining policies to new clients.
• Communicate clearly and compassionately with clients and families, both in English and Spanish.
• Coordinate with clinical and administrative staff to ensure smooth office operations.
• Assist with general office duties including filing, data entry, and correspondence.

Requirements :