e-Billing Team Lead

Shift : Monday - Friday 8 : 30 AM to 5 : 30 PM

Pay range : $31.00-33.00 hourly

Job qualifications

• Associate's or bachelor's degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history.
• Strong analytical and critical thinking skills.
• Minimum of four years of billing experience in a law firm or professional organization required. Five years or more preferred.
• Experience leading employees in areas of process and policy adherence and time and absence tracking.
• Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously.
• Strong computer and problem-solving skills required.
• Familiar with procedures, software and equipment related to e-billing.
• Ability to cultivate and maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills.
• Attention to detail with emphasis on accuracy and quality.
• Ability to handle sensitive and / or confidential documents and information.
• Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions.
• Ability to make independent decisions and use problem-solving skills and in line with appropriate standards / procedures.
• Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
• Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment.
• Ability to work overtime as needed during peak or critical periods.
• Hands on familiarity with multiple e-billing vendor systems and outside counsel guidelines.
• Experience with Aderant or Elite / Elite 3E and / or business intelligence products strongly preferred.

Supervision

Job relationships

Job duties