Call Center Agent l

Job Description

Job Description

Are you passionate about providing excellent customer service in a fast-paced healthcare environment? Ambulatory Medical Practices MSO, Inc. (AMP), supporting ColumbiaDoctors , is currently seeking enthusiastic and professional Call Center Agents to join our growing team.

AMP is a Management Services Organization (MSO) that provides clinical and administrative support for ColumbiaDoctors , one of the largest and most respected multi-specialty practices in the Northeast. Our providers specialize in Cardiology, Vascular Disease, Internal Medicine, Obesity, Gastroenterology, and Endocrinology. With more than 50 Columbia-affiliated providers and multiple locations throughout Westchester, Rockland, and Orange Counties, including Valhalla, Hawthorne, White Plains, Yonkers, Scarsdale, Suffern, and Monroe, we’re committed to delivering exceptional patient care across the region.

Why Join Us?

We offer a comprehensive and competitive total rewards package that includes :

• Paid Time Off, including vacation, sick and paid holidays
• Medical, dental, and vision coverage for individuals and families, effective 30 days from hire date
• Employer-paid : Basic Life and AD&D Insurance, short- and long-term disability
• Participation in a 401(k)-retirement plan, with a company match
• Optional Flexible Spending Accounts (FSA), Health Savings Account (HSA) and Commuter Benefits
• Tuition Reimbursement, Employee Discounts, and more!

At AMP, we are dedicated to investing in the growth and development of our employees. We provide opportunities for career advancement through ongoing training, mentorship, and the chance to explore different roles within our organization. We believe in promoting from within and supporting our team members in reaching their full potential.

We are proud to provide a supportive and inclusive work environment where diversity is celebrated. AMP values the unique perspectives and experiences that each team member brings and is committed to creating equal opportunities for all employees.

Key Responsibilities :

Experience and Skills :

Education :

Work Location : Hybrid

Salary Range : $20.00 – $22.00 per hour

Job Type : Full-time

The salary range and / or hourly rate listed is a good faith determination of potential base compensation that may be offered for this position at the time of this job ad and may be modified in the future. When determining a team member’s base salary and / or hourly rate, several factors may be considered as applicable (e.g., job type, location, years of relevant experience, education, credentials, budgets, and internal equity).