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Salesforce Tech Lead (Strong Flows)
Salesforce Tech Lead (Strong Flows)Protingent • Sunnyvale, CA, United States
Salesforce Tech Lead (Strong Flows)

Salesforce Tech Lead (Strong Flows)

Protingent • Sunnyvale, CA, United States
1 day ago
Job type
  • Full-time
Job description

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Job Title : Salesforce Tech Lead (Strong Flows)

Protingent Staffing has an exciting contract opportunity for Salesforce Tech Lead (Strong Flows) with our client located in Sunnyvale, CA.

Job Responsibilities :

  • The Salesforce Field Service Solutions Architect will focus on building automation workflows for field service implementation, debug issues in existing flows, testing activities, including the creation of test scripts, conducting system integration testing (SIT), user acceptance testing (UAT), and ensuring that the Salesforce Field Service platform (including ServiceMax / Asset 360) is working as expected.
  • The ideal candidate will be a quick learner, able to grasp business requirements related to field service operations and apply that knowledge to effectively test and validate system functionality to drive project success.

Job Responsibilities :

  • Hands-on experience with Flows and process automations, including developing and debugging flow automations, configuration, and understanding of field service data models and master data setup activities.
  • Test Script Creation & Execution : Develop comprehensive test scripts, conduct detailed testing (SIT, UAT), collaborate with stakeholders, execute test cases, and track defects.
  • Field Service Concepts & Quick Learning : Understand business needs related to scheduling, dispatch, work order management, asset management, and mobile functionality; apply best practices to testing.
  • Collaboration & Testing Support : Work with stakeholders and teams, provide feedback, and ensure timely completion of testing activities.
  • Issue Tracking & Defect Management : Document and resolve defects, perform regression testing.
  • Quality Assurance & Continuous Improvement : Evaluate and improve testing processes, report progress.
  • Training & Knowledge Transfer : Participate in user training, share best practices.
  • Job Qualifications :

  • 8+ years in a Business Analyst role focusing on Salesforce Field Service Cloud, ServiceMax (Asset 360), or related applications.
  • Experience in configuration, test scripting, SIT, and UAT.
  • Knowledge of Salesforce Field Service concepts, including asset management, work orders, scheduling, dispatching, and mobile workforce management.
  • Familiarity with ServiceMax (Asset 360) integration is desirable.
  • Strong analytical, troubleshooting, and communication skills.
  • Certifications : Salesforce Certified Field Service Consultant preferred; others a plus.
  • Attributes : Quick learner, detail-oriented, effective communicator, self-motivated.
  • Job Details :

  • Type : Contract
  • Salary : $75 - $86 / hr
  • Location : Sunnyvale, CA (Hybrid 3 days onsite)
  • Benefits :

    Competitive salaries, insurance options, education reimbursement, pre-tax commuter benefits, PTO, 401k.

    About Protingent :

    Protingent is an award-winning provider of top-tier Engineering and IT talent, supporting innovation across various industries.

    Additional Details :

  • Seniority level : Mid-Senior level
  • Employment type : Contract
  • Job function : Engineering and IT
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    Salesforce Tech Lead • Sunnyvale, CA, United States

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