Sales Support Specialist - Temporary Opportunity

Temporary Sales Support Specialist

At HSI, we help organizations simplify safety, compliance, and workforce development through innovative training and technology solutions. We're currently seeking a Temporary Sales Support Specialist to assist our Transactional Sales Team during a busy period.

This role is ideal for someone who's detail-oriented, customer-focused, and thrives in a fast-paced environment. The primary responsibility will be processing credit card payments over the phone, along with providing general sales and administrative support to help our team deliver a seamless customer experience.

What You'll Do

• Process credit card payments by phone, ensuring accuracy, security, and excellent customer service
• Support the Transactional Sales Team with order entry and invoice requests
• Enter and maintain sales opportunities and account details in Salesforce
• Schedule customers for MSHA training sessions and assist with related coordination
• Respond to chat and phone inquiries, transferring or escalating calls as needed
• Provide backup support to Tier 1 Customer Service when required
• Assist with other administrative and transactional duties as assigned