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Jira Service Management / ITSM Specialist

Jira Service Management / ITSM Specialist

Spyglass Partners LLCSan Francisco, CA, United States
7 hours ago
Job type
  • Full-time
Job description

Title - Jira Service Management / ITSM Specialist

  • 100% REMOTE- candidates will need to physically reside in OR, CA, or WA.
  • Must have extensive experience with Subject Matter Expert (SME) for Jira Service Management and ITSM best practices.
  • Other core skills

Advanced knowledge of JSM administration, workflows, request types, queues, SLAs, and reporting.

  • Strong grasp of ITSM processes and how to operationalize them in JSM.
  • Experience integrating JSM with other Atlassian products (Jira Software, Confluence) and enterprise tools.
  • Atlassian certifications and / or ITIL certification preferred.

    • Spyglass Partners LLC has over 20 years of experience as a nationwide staffing firm and is your ideal source for all your project-based temporary and direct-hire staffing needs.

    Spyglass Partners excels in placing contract and direct-hire resources across all aspects of IT, Accounting & Finance, Sales, and Executive roles.

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    Itsm Specialist • San Francisco, CA, United States

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