Commercial Landscape - Account Manager

JENSEN LANDSCAPE SERVICES

Monarch Landscape Companies is a family of successful landscape brands in five states across the central and western United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy.

Jensen is currently looking for an Area Manager to join our remarkable team. If that’s you, apply for a position at one of the fastest growing outdoor maintenance companies in the country.

Nature of Work:

Manage daily operations of sites within assigned territory. Responsible for client and employee retention, crew productivity, and workplace safety.

Essential Functions of the Job:

• Serve as client point-of-contact for day-to-day site issues, and expeditiously and proactively identify, address, and resolve client needs
• Conduct walkthroughs with client and other company representatives as appropriate
• Schedule, assign, and direct production teams to ensure all services are performed according to contract specifications, on budget, according to schedule and with a high standard of quality
• Effectively communicate with production teams the tasks necessary to provide a consistent, high quality product for clients
• Effectively assess labor needs and execute labor plan by hiring or terminating employees as needed
• Demonstrate strong leadership skills; develop morale and recognize employee achievements; foster opportunities for professional development of employees
• Review and approve timecards for accurate and timely submission to payroll
• Analyze and understand cost reports and budget variances related to contract projects
• Routinely monitor sites for quality, assess opportunities for potential maintenance, irrigation, and enhancement upgrades and repairs
• Collaborate with staff to propose, track, and resolve minor enhancement projects to current clients, including final review and approval before communicating to client
• Work closely with Project Manager on A/B client communication and expectations, including site information and capital or large-scale projects
• Meet or exceed annual sales goals
• Ensure safety on every site by conducting and enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazards
• Responsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees.
• Constantly promote and encourage adherence to company policies and best practices
• Direct supervision of 2-4 crews
• Direct team activities, establishing task priorities, labor hour management, scheduling and tracking work assignments, providing guidance, and ensuring availability of resources
• Problem resolution
• Recommending potential clients to business development team, based on current relationships
• Other duties as assigned

Qualifications - required knowledge, skills and abilities:

• Bachelor’s degree in Business Administration, Landscape Architecture or Horticulture, or at least 3 years related work experience
• Ability to read, write and comprehend English
• Ability to speak effectively before employees and clients
• Bi-lingual English/Spanish strongly preferred, including ability to read, interpret and translate documents and verbal presentations
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Ability to interpret a variety of instructions in written, oral, diagram and/or schedule format
• Strong relationship building and customer relations skills
• Strong management and leadership skills
• Experience working the commercial property managers a plus
• Effective oral and written communication
• Ability to operate commercial landscape equipment and tools
• Have a working understanding of irrigation repairs and familiarity with irrigation controller monitoring and adjusting
• Ability to prioritize multiple tasks and perform well under deadlines
• Organizational skills
• Flexibility
• Basic understanding of Microsoft Excel, Word and Outlook

Certificates and Licenses

• As required by state and federal law
• Valid driver license issued by the state where employed
• Commercial Pesticide Applicators License, or ability to obtain within 1 year
• Certified Landscape Technician (CLT) or ability to obtain within 1 year

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Constantly required to talk, hear, see, sit, stand and walk
• Must be able to see at close vision, distant vision, in color, peripherally, have depth perception and have the ability to adjust focus
• Frequent use of hands to manipulate, handle or feel objects, tools or controls
• Frequently required to reach, bend, twist, stoop, crouch, climb and balance
• Occasionally required to lift and/or move up to 25 pounds and seldom lift and/or move up to 75 pounds

Work Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Occasionally works with mechanical objects and outside in all weather conditions
• Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals
• Occasionally exposed to loud noise levels

Total Rewards

At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.

Monarch also provides eligible employees with an array of additional benefits, including:

• The opportunity to enroll in a variety of healthcare benefit programs, including medical, dental, and vision plan options; flexible spending accounts; retirement savings plans; term life/ad&d; and a number of supplemental insurances
• Company Provided Life/AD&D
• Employee Assistance Program
• 7 Paid Holidays
• 3 Days Paid Bereavement
• 5 Days Paid Jury Duty
• Employee Equity Program
• Paid Time Off Starting at 2 weeks per year
• 1% - 2% commission paid on ancillary gross margin sales.
• Sick Pay in accordance with applicable state or local ordinance
• Take Home Vehicle
• On-Demand Pay Through A Partnership with DailyPay
• Referral Bonuses Programs
• Gym Membership and Mobile Carrier Discounts
• Education Assistance
• Best-in-Class Learning Management System
• Career Advancement Opportunities

The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.

Pay: $68,640- $80,000

Jensen Landscape Services is an EEO and E-Verify participating employer.

Jensen Landscape Services is an On Demand Daily Pay employer