Job Description
Job Description
Position Title : Office Assistant
Pay : $15.00
Location : Dickinson, TX
Job Type : Full-Time (Mon-Fri)
Smarter HR Solutions' is currently seeking a detail-oriented and time management pro as an Office Assistant for our shaved ice and mobile client. Our shaved ice and mobile coffee client prides itself in bringing joy (and caffeine!) to the community with creative shaved ice flavors and specialty coffee experiences. They serve schools, businesses, events, and private parties with top-quality products and friendly service. We’re looking for a reliable, organized, and upbeat Office Assistant to help our client keep operations running smoothly behind the scenes.
The Office Assistant will provide administrative and operational support to ensure daily business functions run efficiently. This person will handle scheduling, communication, recordkeeping, and general office duties while assisting with event coordination and driver support. Our client serves the Texas Coast from East Beaumont to Freeport. This individual MUST have some weekend availability.
Key Responsibilities :
Administrative Support
Answer phone calls, emails, and messages from customers and event partners
Manage the event calendar and assist in scheduling Kona Ice and Travelin’ Tom’s bookings
Prepare invoices, receipts, and reports; assist with basic bookkeeping tasks
Maintain organized digital and physical records (permits, contracts, inventory, etc.)
Operations Coordination
Communicate schedules and route information to truck drivers and staff
Assist with onboarding and training coordination for new employees
Track inventory levels (cups, syrups, coffee supplies, merchandise) and place orders as needed
Support event logistics — confirm addresses, timing, setup needs, and customer preferences
Customer Service
Provide excellent service to customers through professional and friendly communication
Help resolve minor scheduling conflicts or service issues
Assist in preparing marketing materials or social media posts for upcoming events
Schedule & Compensation :
Flexible schedule; some weekend or evening work may be required during busy seasons
Hourly pay based on experience
Opportunity for growth within a fun, community-focused company
RequirementsQualifications :
High school diploma or equivalent (some college preferred)
Previous experience in administrative, scheduling, or customer service roles
Strong organizational skills
Excellent written and verbal communication
Proficiency with Microsoft Office / Google Workspace; experience with scheduling software a plus
Positive attitude, reliability, and ability to work in a fast-paced environment
Physical Requirements :
Ability to sit or stand for extended periods
Occasionally assist with light lifting (office supplies, promotional materials, etc.)
Skills :
Office Assistant • Dickinson, TX, US