Quality Supervisor
Communicates and resolves Quality related issues in a fast-paced manufacturing environment. Supports the Quality and Manufacturing functions by educating employees on quality systems, quality metrics, and customer engineering. Interfaces and acts as a liaison between Manufacturing and Quality Managers using multidisciplinary manufacturing knowledge. Develops and empowers Quality personnel while improving Manufacturing and Quality relationships. Is a leader within the department holding employees accountable for business ethics and daily performance.
Education and Experience :
- Bachelor's degree in Business Administration, Management or related field or equivalent work experience in the preferably in the Aerospace Industry
- Minimum of 3 years of knowledge and experience in the Quality Assurance field
- Must have AS9100 knowledge, and interpretation of customer specifications and quality engineering
Position Responsibilities :
Oversee the Quality department to ensure delivery of quality products that meet the customers' needsProvide training, learning and development where appropriate for all employeesProvide training as required in the quality system concepts, audit techniques, approaches corrective / preventative actions and continuous improvement activities.Partner with other departments to ensure the adherence to the Quality Management System and other compliance requirements.Collaborates with operations, leaders, purchasing, customer service and others to efficiently meet customer demand.Excellent verbal and written communication skills to interact and deal with internal and external customersSupports all regulatory and customer quality auditsRegularly inspects and evaluates products for quality and defects.Provide visibility to management of potential quality issues, as well as input on internal perceptions associated with Quality and Delivery performance.Works with Manufacturing and Quality Assurance personnel to perform in process review and assure best practices are followed.Review applicable organizational policies and procedures, ensuring accuracy and relevance, communicating policy and procedure updates and changesPerforms other related duties, as requiredSupervisory Responsibilities :
Conducts interviews and trains front-line employees.Organizes, directs, and oversees the work of front-line employees.Provides constructive and timely performance evaluations.Handles discipline and termination of employees in accordance with company policy.Works with department leaders to monitor each department and make recommendations to improve performance that impacts the organizationTasks :
Has the capability to troubleshoot complex and questionable inspections by asking the right questions to get to the root cause of the problemAbility to work in a dynamic environment with multiple priorities and shifting time requirements.Makes decisions based on customer / regulatory requirementsAbility to effectively communicate in small and large group environmentsConfer with organizational team members at all levels to discuss issues, coordinate activities or resolve problems.Implement corrective actions to address organizational or departmental issues.Must be an engaged leader with a "hands on" approach to quality improvementAct as liaison between organization and outside organizations.Fully understanding the financial impact of decisions made on a daily basis, including closely monitored non-value-added cost in an effort to reduce or eliminate.Work closely with shop floor supervision and employeesAnalyze customer miss-deliveries in order to propose improvement action plans : Define and optimize data gathering and exchange to ensure data integrity in systems.Assess and report project opportunities, risks and potential solutions.Conducts classroom training including new hire training, COV training and other relevant training courses as assigned.Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.