We’re looking for high-performing individuals who are obsessed with customer experience and ready for high-impact contributions to Mudflap’s explosive growth.
Director, Product Management
Location
Employment Type
Full time
Department
Product
Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense), while providing our fuel stop partners with access to new, hard-to-reach customers. We’re a fast-growing marketplace business looking for a new customer-obsessed teammate to join us on this exciting journey.
As the Director of Product Management, you will step into a critical and first-of-its-kind product leadership role at Mudflap. You will report directly to our Co-Founder and Head of Product, serving as a key thought partner in defining the future of our product strategy and team. As the most senior product hire to date, you’ll be instrumental in shaping our roadmap, building foundational systems and processes, and scaling the product function from the ground up. This is a unique opportunity to have outsized impact at a fast-growing startup serving a vital and underserved industry.
Work Location :
This role is based in Palo Alto and involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely.
To support our team, we offer :
Commuter benefits to ease your travel
Lunches and snacks to keep you fueled
A collaborative, high-growth environment where you’ll work closely with talented teammates across the company
Expectations (In this role, you will) :
Lead discovery, definition, and delivery of new product lines in payments and fuel acquisition
Develop and own product roadmaps, streamlining complex trade‑offs and focusing on business impact
Champion customer empathy : directly engage with truckers and fleet operators to inform product decisions
Drive cross‑functional alignment with engineering, data science, operations, marketing, and business partnerships
Establish and monitor KPIs for product adoption, retention, and revenue
Build, mentor, and grow a high-performing team of product managers
Experience (What we look for) :
8+ years in product management, with at least 3 years in a leadership role
Proven experience in fintech, payments, marketplaces, or logistics—ideally building for small businesses or independent operators
Track record of launching successful products that drive tangible business outcomes (e.g. revenue growth, retention)
Deep understanding of customer needs and strong user research skills
Excellent analytical and strategic thinking skills, with the ability to translate data and insight into actionable roadmaps
Strong leadership and mentoring skills, fostering an inclusive and high‑performance culture
Exceptional communication skills : comfortable presenting to exec leadership and external partners
Perks and Benefits (What we offer) :
Competitive salary and equity in a high-growth startup
Multiple health benefit options
Responsible Time Off
401(k) matching
Opportunities and support for major career growth
Annual Company offsite event (Mudfest!)
The salary range for this role is $225,000 - $265,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation.
Company Overview (Who we are) :
Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affin and Brex.
Here are the core values that we believe in and look for in new teammates :
Be Customer Obsessed : We deeply understand customer needs and put our customers at the center of everything we do
Make it Count : Act like an owner by focusing on the impact of your work
Find a Way : Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates
Sweat the Details : We keep our standards high and achieve them by paying attention to every detail
Be Curious : Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible
The Mudflap Fleet Card is powered by Highnote and issued by Celtic Bank, pursuant to a license from Visa U.S.A., Inc. The specific issuing bank for your card will be identified on the back of your card and in your account agreement. The Mudflap Fleet Card is also known as the “Mudflap Fuel Card”, the “Mudflap Card”, and the “Fuel Card”. The card is subject to credit approval.
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Director Product Management • Palo Alto, CA, United States