Pathways Vermont Property Manager - North

Job Description

Job Description

Pathways Vermont Housing First Program - Property Manager North

The Company : Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont.

Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color.

The Role : The Property Manager is a member of the Housing team and works in partnership with the Housing First services teams. The Housing First program provides permanent housing and support services to individuals with histories of chronic homelessness, institutionalization, and significant mental health challenges. Pathways Property Manager will be responsible for around 50 units across 5 Counties in Northern Vermont for our Pathways Master Lease Program serving our Housing First and Department of Corrections Transitional Program. The Property Manager will work closely with our housing and service team to address tenant issues, perform regular inspections, send warning and termination notices, prepare leases, and organize contractors for unit turnovers, basic maintenance and repairs.

Location : In Person, Northern Vermont : Addison County, Franklin County, Chittenden County, Lamoille County & Washington County

Schedule : Full Time (35-40 hours per week)

Supervisor : Housing First Statewide Property Manager

Application Requirements :

A Cover Letter and Resume are required with your application.

Responsibilities :

Oversees lease ups, move-in, move-outs and regular inspections pursuant to Housing quality standards between tenant, landlord and housing authority inspector if applicable

Responsible for property management for Pathways units including but not limited to repairs and maintenance, managing tenant lease and rent responsibilities, unit turnovers and regular landlord inspections.

Be well versed in the obligation of tenants, landlord and housing authority as outlined in tenants HUD subsidy contract and / or DOC program agreement.

Engage with the Department of Corrections to efficiently move clients from incarceration to housing in the community in a timely manner.

Ensure Pathways remain in compliance with all housing contracts, including, but not limited to : HUD, Shelter Plus Care, Section 8, DOC and DMH. Remain current with HUD rules and regulations as it pertains to HUD subsidies and DOC Grant funds.

Accurate and timely maintenance of electronic database to track leasing, maintenance and payment information for all units occupied by Pathways tenants

Recruit landlords and units to the program as needed, track all outreach contacts on behalf of Pathways

Submit rent requests to finance department to ensure timely and accurate payment of rent to property owners

Ensure collection of tenant rent

Create regular invoices documenting client rent payments and outstanding balances

Organize and submit vendor invoices for payment

Organize services to promote retention as needed (including cleaning, maintenance)

Address tenant and / or property owner / neighbor complaints

Secure and inspect vacant units on a regular basis

Recruit, onboard and direct local contractors and vendors as needed

Oversee contracted work and ensure timely and satisfactory completion

Work with property owners to maintain and improve properties utilized by Pathways

Participate in lease negotiations and renewals

Participate in landlord / tenant mediation as needed to resolve tenancy issues

Draft and issue warning, termination and other notices as necessary

Participate in termination and eviction proceedings as necessary

Prepare reports and participate in agency quality improvement efforts as requested

Participate in required staff meetings and trainings as assigned

Regular attendance is a requirement of the position

Some availability after hours (nights / weekends) to address timely tenant issues required

Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager / HR. Retreats are held on workdays, during normal working hours, and are fully paid.

Other Duties as assigned

Qualifications

Bachelor’s Degree or comparable work experience

Experience in property management, sales, and / or real estate a plus

Familiarity with housing laws, housing subsidy programs, and applicable regulations preferred

Familiarity with geographic area and housing market preferred

Comfort initiating new relationships and negotiations

Must be able to work in a fast paced environment as well as possess strong problem solving skills, work ethic and computer proficiency

Strong mediation skills and ability to navigate complex situations

High level of organization and attention to detail

Must be able to work semi-flexible hours

Ability to travel

Valid driver’s license, registration and reliable vehicle required

Excellent verbal and written communication

Must be comfortable with rapid growth and thinking out of the box

Commitment to Pathways mission of housing as a human right

Excellent interpersonal skills - the ability to network with landlords, funders, and community stakeholders

Motivation for sales

Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations

Lived experience of homelessness, mental health challenges, incarceration, and / or other life challenges will be considered an asset

Willingness to self-reflect, learn, and practice new ways of being in relationships

Risk and discomfort tolerance

Physical Requirements :

Occasional exposure to outside environmental conditions for community-based meetings.

Often meeting with persons in the community and / or visiting different businesses

Regular extended travel by motor vehicle within geographic location

Extending hand(s) and arm(s) in any direction at times when collecting paperwork, assisting with applications, etc.

Extensive reading responsibilities

Ability to ascend and descend stairs occasionally required (in instances when apartments, businesses and / or meeting places do not have an elevator)

Stooping, Kneeling, Crouching. Occasionally during housing inspections to inspect various items.

Regular operation of a computer and other office machinery including frequent typing.

Grasping. Applying pressure to an object with the fingers and palm such as stapling, completing hand-written forms, etc.

Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication at normal speaking levels.

Occasionally lifting and carrying up to 50 pounds, occasionally exerting up to 20 pounds of force and / or up to 10 pounds of force frequently (opening doors at meeting places / businesses, etc.)

The worker is required to have visual acuity to operate motor vehicles.

Compensation :

$20.00 - $23.00 per hour

Benefits :

Medical, dental and vision insurance

Long Term Disability / Life Insurance

Paid Time Off (accrual of 210 hours per year to start)

9 Paid Holidays Annually

403(b) Retirement Savings Plan

Employee Assistance Program

Wellness Reimbursement Program

Longevity Recognition Rewards

Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.