Patient Registration Rep.

Patient Registration Representative

Job Summary : As a Patient Registration Representative, you will be responsible for providing exceptional customer service and support to patients during the registration process. Your primary focus will be on ensuring a positive customer experience through efficient and accurate completion of administrative and clerical tasks.

Responsibilities :

• Collecting and inputting accurate patient information into the Electronic Medical Record system to maintain the integrity of health records.
• Scheduling appointments, verifying demographic and insurance information, and completing pre-registration tasks to facilitate accurate billing.
• Identifying situations where clinical healthcare staff intervention is necessary and coordinating patient flow efficiently.
• Maintaining patient confidentiality in accordance with HIPAA regulations.
• Assisting in Care Coordination services and contributing to Quality Improvement and Quality Assurance activities.
• Handling Prior Authorizations, referrals, and providing specialist resource information.
• Tracking and logging patient data accurately.
• Attending meetings and performing other duties as assigned.

Qualifications :

Preferred Qualifications :

Physical Requirements :

Please note : The position of Patient Registration Representative is represented by United Healthcare Workers East, Local 1199, with a pay range of $16.76 - $20.24 / hr. based on experience.