▷ [10 / 13 / 2025] Home & Community Based Services Support Specialist I...

This role operates administratively assisting our Home and Community-Based Services (HCBS) department, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.

In this role, you support the mission of Imagine the Possibilities empowering people to reach individual achievement across the spectrum of life. If youre passionate about supporting the team from behind the scenes, this role is for you! As a valuable part of the overall team, you will assist with routine clerical and administrative duties. Your attention to detail and follow-through will make the difference for those on your team.

What Winning Looks Like :

While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to :

• Collaborate with the HCBS Programmer, which may include :

o Assisting with documentation of service plans.

o Ensuring accurate records are kept for individuals served.

o Answering and re-routine telephone calls to disseminate messages in a timely manner.

o Prepare and maintain accurate records and correspondence.

o Distribute incoming mail and other resources for the HCBS teams.

• Oversee resources, which may include :

o Creating and distributing various forms and reports to the team.

o Collecting and disbursing funds from petty cash, which includes maintaining accurate records of all collections and disbursements.

• Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.

Know Were For You :

We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to :

• Competitive Wages : The base pay is $15 / hour. With education and experience, you could start out making more than that.
• Flexible Scheduling : Were a 24 / 7 service provider, so we have all sorts of opportunities that will fit your schedule.
• Generous Paid Time Off (PTO) : We all deserve a break now and then dont feel bad about taking time for you.
• 401k Retirement Plan : Secure your future with a cushioned fund that will allow you to live your best life.
• Comprehensive Insurance Plans : Whether its medical, dental, vision, or life insurance weve got you covered.
• Pre-Paid Legal Services : Be prepared for the things you just cant be prepared for on your own.
• Discounted Costco or Sams Club Memberships : What can we say? We know a great deal when we see one.
• Advancement Opportunities : We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
• Employee Assistance Program : Were there for you through all lifes ups and downs.

Required

Preferred

Job Industries

• Social Services