MyChart Patient Support Specialist

A company is looking for a MyChart Patient Support Specialist.

Key Responsibilities

Provide high-volume customer support for MyChart access and functionality

Deliver training and technical support to patients, families, and staff regarding MyChart

Ensure compliance with HIPAA guidelines and assist with various MyChart-related requests

Required Qualifications

Associate's degree or Medical Assisting certificate preferred

Minimum of 5 years of patient portal customer service experience

At least 2 years of experience with Electronic Medical Records

Experience with Epic MyChart patient portal

Proficient in computer applications and data entry