Veterans Affairs Coordinator

Veterans Affairs Coordinator

The University Business Office (UBO) at James Madison University is accepting applications for a Veterans Affairs Coordinator. The University Business Office is responsible for processing all charges and payments on student accounts. The office works closely with students and families, and coordinates billings, payment plans and collections efforts for the university.

Duties and Responsibilities :

• Collaborates with the Office of Financial Aid & Scholarships, Office of the Registrar, and University Business Office staff to administer military aid, including processing and posting Post 9 / 11 GI Bill payments as they arrive.
• Serves as a trained and qualified point of contact for Service members for military tuition assistance programs.
• Manages account logins for various federal systems to check fund availability, request funds, and coordinate the dispersal of funds to the appropriate accounts.
• Serves as point of contact to address technological concerns for families, students, and colleagues.
• Works with colleagues to determine reporting needs and create / modify reports when appropriate.
• Serves as JMU representative to the multiple vendors used by the Business Office.
• Maintains in-depth knowledge of the Student Finance Module of the Student Administration System and helps coordinate Tuition Calculation setup alongside UBO's Systems Coordinator.
• Partners with the Systems Coordinator to conduct new system functionality / patch testing.
• Ensures the University Business Office website is accessible and that content is accurate, timely, and provides information that can be used as a resource for JMU families as well as JMU faculty / staff.
• Returns unclaimed refunds to the Virginia Department of the Treasury.

Qualifications :

Conditions of Employment : Employment is contingent upon the successful completion of a criminal background check. E-Verify Notice : After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement : James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity : (540) 568-6991.

Reasonable Accommodation : If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.