Inside Sales Acceleration Manager

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

Job Title : Inside Sales Acceleration Manager

Location : In-Region / Office – e.g., New York Metro, Cincinnati Metro]

Reports To : Vice President

Job Type : Full-time, Exempt

Role Summary

We are seeking an experienced Inside Sales Manager to lead and develop our entry-level outbound sales team focused on transactional network solutions. This role will be responsible for driving revenue growth, coaching team members, and establishing best practices for our inside sales organization. The ideal candidate has a proven track record in technology sales leadership and thrives in a fast-paced, metrics-driven environment.

Key Responsibilities

• Develop and execute a comprehensive regional sales strategy aligned with CBTS's overall goals, ensuring growth in revenue, margin, and market share
• Lead and manage all sales and business development functions within the geography, driving new customer acquisition and expanding existing accounts
• Lead, mentor, and develop a team of 6-10 entry-level inside sales representatives making outbound calls to prospects and existing customers
• Foster a competitive, collaborative team culture that drives results and professional growth
• Conduct daily huddles and weekly team meetings to review performance, share best practices, and maintain team momentum
• Develop and refine outbound calling strategies, scripts, campaigns, and playbooks to maximize conversion rates
• Drive team to achieve and exceed monthly, quarterly, and annual sales quotas for network solutions including Managed SASE, Managed SOC, Collaboration, Network as a Service, and AI Accelerator Services
• Ensure operational excellence in sales execution : oversight of sales pipeline, forecasting, call volumes, conversion, and margin performance
• Establish and manage CRM regional sales dashboards, KPIs, and financial performance metrics
• Collaborate with field sales, account management, and vendor partners to identify upsell and cross-sell opportunities.
• Analyze market trends and competitive landscape to identify new business opportunities.

Qualifications and Experience

Competencies & Attributes

#LI-Onsite #LI-Hybrid #LI-SR1

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

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