Customer Service Representative Evenings and Weekends

VirtualVocations
Fairfax, Virginia, United States
Full-time
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A company is looking for a Customer Service Representative for evenings and weekends.Key Responsibilities : Provide excellent customer service to online students via phone, email, and live chatTroubleshoot student technical issues and coordinate solutionsContribute to creating customer service best practices and improving service levelsRequired Qualifications : Bachelor's Degree preferred1 year of experience in a service-oriented environment or technical supportExperience handling financially sensitive information confidentiallyFamiliarity with online learning technology is a plusStrong commitment to education and ability to work across multiple systems and screens

4 days ago
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