Customer Service Manager Job in Atlanta, Georgia Department of State

LemonWire
GA, United States
Full-time

Customer Service Manager Job in Atlanta, Georgia Department of State The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country.

Below youll find a Qualification Summary for an active, open job listing from the Department of State. The opening is for a Customer Service Manager in Atlanta, Georgia Feel free to browse this and any other job listings and reach out to us with any questions!

Customer Service Manager Atlanta, Georgia Department of State Agency Wide, Department of State

Job ID : 444188

Start Date : 04 / 22 / 2021

End Date : 05 / 06 / 2021

Qualification Summary

Applicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement.

If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.

NOTE : Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements : Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants for GS-13 must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

  • Qualifying specialized experience must demonstrate the following : Experience organizing, leading, and managing a team to achieve organizational goals and objectives;
  • Experience designing and directing public outreach and public relations initiatives;
  • Experience assessing the quality of service provided by an organization, and implementing new procedures when appropriate;
  • Experience corresponding with senior officials, congressional offices, government agencies, and / or the media;

Experience developing and conducting training programs andgiving oral presentations to large groups; and Experience explaining U.

S. citizenship laws and regulations, U.S. passport procedures, and / or consular services for U.S. citizens. There is no substitute of education for specialized experience for the GS-13 position.

If youd like to submit a resume or apply for this position, please contact Premier Veterans at [email protected]. All are free to apply!

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