Residential Case Manager

Job Description

Job Description

RESIDENTIAL CASE MANAGER

Title : Case Manager, Residential

Location : Albany, NY

Program : Residential Case Management

Type : Full-time / Non-Exempt

Pay Range : $22.06 – $25.18 (hourly)

Schedule : Monday - Friday, 8 : 00am – 4 : 00pm or 9am-5pm w / flexibility required, weekends as needed

Job Ref. # : 0116

Our Mission

St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

Our Vision

St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.

Position Overview

The Residential Case Manager (RCM) acts as the primary case manager and care coordinator for children placed in residential care. This case manager coordinates the facets of services for the child while in care medical services with the agency nursing department, mental health care with a therapist and psychiatrist, and educational matters with the children’s school. Additionally, the RCM monitors and supports the milieu treatment and actively engages with and communicates with the house staff linked to the child's care, treatment, and safety.

Position Requirements

• Ability to work : Monday - Friday, 8am-4pm OR 9am – 5pm w / flexibility as needed.
• A Bachelor’s Degree in a human services, with a demonstrated capacity to work with people from diverse backgrounds, required.
• Experience working with clients who exhibit significant emotional, behavioral, and interpersonal challenges; mental health diagnoses and trauma history, preferred.
• Ability to provide safe transportation to a client in the worker’s personal vehicle, in the event that an Agency vehicle is not available for needed transportation.
• Flexibility to work non-traditional hours to accommodate client schedules, which may include evening and / or weekend hours, as necessary.
• Experience in the use of Therapeutic Crisis Intervention (TCI), with ability to respond effectively and therapeutically in crisis situations. TCI Certification must be earned upon hire and maintained.
• A current Clean & Valid New York State Driver’s License (actively licensed at least one year) and reliable vehicle for transporting clients to community resources, meetings, etc. - with proof of 100 / 300 liability insurance coverage - is required
• Knowledge and the utilization of community resources.
• Excellent organization, planning and time management skills.
• Strong interpersonal skills, and the ability to build strong working relationships with regulatory bodies.
• Proficiency in computer applications : Microsoft Office Suite, Google Business Workspace Suite, and use secure Internet practices.
• Experience with AWARDS / NYS Connections electronic record systems, is a plus!
• A professional record of integrity, proven reliability and dependability; with qualities of positivity, flexibility and adaptability.
• Capable of exercising ethical, independent judgment and discretion, and handle sensitive data with strict confidentiality.
• Staff in driving positions must be able to meet the minimum requirements of our agency’s insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.

Essential Duties & Responsibilities include

Completion of thorough and up-to-date progress notes in the electronic record, New York State (NYS) Connections.

What We Offer You

About Us

St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more.

St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.

If you would like to learn more about us or one of our many programs, please visit our website at : www.st-cath.org

EEO Statement

St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Background Check

We are required to run a thorough and complete background check on All Candidates being considered for any position within our agency. Whether you are going to be a Permanent Employee, work with us through a staffing agency as a Temp, completing an Internship or perhaps you will be Volunteering with us. The background check includes Criminal Background Check (CBC) fingerprinting for the NYS Justice Center (NYS-JC) under the Office of Children and Family Services (OCFS). Some positions require additional fingerprinting under the Office of Mental Health (OMH) and / or the Department of Health (DOH). All candidates must successfully clear the background check process, following NYS-DOJ requirements. We pay for all our background checks!