Service Manager / Dispatcher (Technology Oriented)Ohmcomm Inc • Philadelphia, PA, US
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Service Manager / Dispatcher (Technology Oriented)
Ohmcomm Inc • Philadelphia, PA, US
3 days ago
Job type
- Full-time
Job descriptionExperience in IT and technology (low voltage) systems Skills in managing teams and coordinating service technicians Ability to handle customer service and client relationships Proficiency in technical troubleshooting and problem-solving Strong organizational and time management skills Excellent verbal and written communication skills Experience in project management is a plus Experience with ConnectWise preferred Ability to work after hours and weekends expected when needed
Job Description
Job Description
Benefits :
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
This is a full-time, on-site role for a Service Manager working in technical services located in Philadelphia, PA.
The Service Manager will oversee daily operations, ensuring efficient, effective service delivery and follow up.
Responsibilities include supervising and coordinating service technicians, managing client relationships, implementing service policies, and ensuring customer satisfaction. The role also involves responding to service inquiries, troubleshooting technical issues, and maintaining service records.
The Service Manager works directly with the owner of OhmComm, this is a fast-paced position. It requires attention to detail.
Required Qualifications :
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Service Dispatcher • Philadelphia, PA, US
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