Introduction A trucking dispatcher is a person who coordinates and manages the movement of freight and drivers for a trucking company.
They are responsible for finding and assigning loads, planning routes, tracking deliveries, communicating with drivers and customers, and handling any issues or emergencies that arise along the way.
A trucking dispatcher is a vital link in the supply chain, as they ensure that the cargo is delivered safely, efficiently, and on time.
Roles and Responsibilities Safely and efficiently manage CDL Class A and Box Truck Drivers to transport goods and materials.
Planning and optimizing routes for drivers, considering factors such as traffic, weather, road conditions, fuel costs, and hours of service regulations Monitoring and tracking the status and location of drivers and shipments using GPS, electronic logging devices, or phone calls.
Communicating with drivers and customers, providing them with updates, instructions, and feedback.
Resolving any problems or issues that arise during the transportation process, such as delays, breakdowns, accidents, or customer complaints.
This is a 24/7 responsibility and can expect calls and or texts on the weekends or evenings.
Maintaining records and documentation of the transportation operations, such as invoices, bills of lading, driver logs, and fuel receipts.
Monitoring truck repairs and ensuring their regular maintenance Upload all documentation to clients, such as photographs of deliveries or inbound freight issues.
All paperwork must be entered into the TMS.
Reviewing driver’s logs, including dispatch calls and arrival times.
Ensuring compliance with federal, state, and local laws and regulations, as well as company policies and procedures.
Comply with all company safety policies, procedures, and rules.
Participate in safety meetings and training.
Dispatcher/Fleet Manager • Atlanta, GA, US
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