HR Specialist (Entry Level)

Human Resources Specialist

Serco is seeking a highly motivated and results-driven Human Resources Specialist (Entry Level) to join our HR Shared Services team. This full-time, hourly role offers the opportunity to work with a collaborative and engaged team, supporting employees and contributing to our award-winning workplace culture. This position reports to the Manager of HR Shared Services, and is based out of our Herndon, VA headquarters location, with the ability to telework 1-2 days per week as applicable per the Manager's discretion. In this role, duties include, but are not limited to :

• Build relationships with recruiters and hiring managers and maintain, review and / or update program specific SOPs or hiring & onboarding requirements.
• Responsible for e-file creation and tracking orientation status; data entry and maintenance, to include processing various transactions across our applicant tracking system, background & drug screening systems, and our HRIS system.
• Assist in initiating and monitoring clearance and background checks, as well as other candidate onboarding related tasks.
• Provide technical and general support to candidates and employees during the application and hiring process; and receive and respond to requests concerning HR policies, procedures, and processes via an online ticketing system and taking telephone calls.
• This role will also appropriately route requests and work cross functionally with Payroll, Security, and other functions.
• Be a liaison between internal and external callers for the Human Resources Department.
• Support employee data maintenance by updating employee records, employee file management, and employee status data changes.
• Advise employees, managers and external customers on Serco processes and procedures.
• Support other HR functions including Recruiting, Benefits, Payroll, HRIS and Compensation.
• Respond to HR tickets.
• Assist with audits and legal requests.
• Support ad hoc projects may include helping with mass onboardings and orientations.
• Processing employee awards, sign-on bonuses, and vendor administration tasks.
• Fulfill I-9 work eligibility requirements for new hires and support our global mobility process.

To be successful in this role you will have :

Key competencies :

If you want to join a great team and award-winning company that makes a difference every day, apply now for immediate consideration and discover your place in our world.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients.

While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world.

Serco is a place you can count on and where you can make an impact because every contribution matters.