Spanish Speaking Customer Service for Logistics & Supply Chain industry

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in a variety of industries, including consumer services, and are currently looking for a dedicated Spanish Speaking Customer Service Representative to join a dynamic team in the Logistics & Supply Chain sector. In this role, you will engage with customers to provide exceptional service, resolve inquiries, and support logistics operations in a fast-paced environment. Our recruitment process is tailored to match the best talent with top employers, ensuring a seamless experience for both parties. If you are bilingual in Spanish and passionate about delivering outstanding customer service, this is an excellent opportunity for you. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, and take the next step in your career by finding your dream job abroad while working in a robust and supportive setting that prioritizes growth and development.

Responsibilities

• Provide exceptional customer service and support to Spanish-speaking clients in the logistics and supply chain industry.
• Answer inquiries via phone, email, and chat in a timely and professional manner.
• Process orders, track shipments, and resolve issues related to logistics and delivery.
• Communicate effectively with internal teams to ensure prompt resolution of customer issues.
• Maintain accurate records of customer interactions and transactions in the database.
• Assist with logistics planning and coordination to enhance customer experience.
• Provide insights and feedback to improve service quality and operational efficiency.