Loan Officer, AACU Lending Solutions

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Lending Solutions team within the American Airlines Credit Union. The role is responsible for working directly with American Airlines Credit Union members to make the lending experience the best it can be.

What you'll do

Answer a high volume of calls in the Phone Loan Department

Process new loan applications, which includes interviewing the member, analyzing credit reports and documentation and offering the best product to meet member needs

Exercise lending authority to correctly handle all loan requests, including but not limited to consumer loans

Create and promote positive name recognition for the Credit Union

Work with branch / department managers and staff to identify and leverage cross-selling opportunities

Research member inquiries and provide solutions as required in a timely manner

Implement and enforce internal control and security measures in accordance with Credit Union policies and government regulations

Foster a culture that promotes teamwork, service excellence and relationship building

Handle the responsibilities of a Loan Processor as needed

May be required to work in a rotating Saturday schedul

Perform other duties as assigned

The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his / her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• ?High School diploma or GED equivalent

Preferred Qualifications- Education & Prior Job Experience

Bachelor's degree in Business, Finance, or related area, or equivalent financial services experience

Lending experience in a credit union, bank or finance company

Experience in a sales-culture environment

Bilingual in Spanish- read, speak and write

Skills, Licenses & Certifications

Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software

Ability to exercise excellent member and customer service skills

Skilled in above-average professional telephone skills

Knowledge of Synapsys, LINK and Episys systems and understanding of pay stubs, tax returns, purchase orders for vehicles, and credit reports

Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team

Ability to interact professionally with all employees and members

Ability to demonstrate above average interpersonal and communication skills

Ability to speak, read, and write Spanish is a plus

Ability to work independently and with minimal supervision

Skilled in mathematics and analytical ability

Ability to self-motivate with strong organization skills and capacity for attention to detail

Ability to effectively prioritize work and meet deadlines

Ability to sit for extended periods of time

Ability to maintain satisfactory performance and attendance

Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

What you'll get

Feel free to take advantage of all that American Airlines has to offer :

Travel Perks : Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits : On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs : We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program : Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits : Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices : hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.