Bench General Manager

POSITION : Bench General Manager

CLASSIFICATION : Exempt

REPORTING RELATIONSHIPS :

• Reports to the District Manager
• Direct Reports : Shift Leads, Baristas, and Food Prep Positions

About Equator

In 1995, Equator Founders Helen Russell and Brooke McDonnell began their values-driven path, roasting coffee in a Marin County, CA garage. Possessing an obsessive commitment to green coffee sourcing and unparalleled roasting expertise, Helen and Brooke have committed over 30 years to sustainable and fair trade coffee practices all in the name of creating a remarkable coffee experience for consumers. Today, Equator Coffees is a retail and wholesale coffee roaster and coffee farm owner with twelve retail cafes throughout California—from Marin County to San Francisco to Oakland to Los Angeles and beyond. Throughout the years, Equator Coffees has spearheaded industry-leading sourcing and roasting practices, and has forged progressive partnerships with Michelin-starred chefs, specialty grocers, tech campuses, and more. Women-owned, LGBTQ-founded, and an early adopter of Fair Trade certification, Equator Coffees is the first California coffee roaster to achieve B Corp Certification.

Position Summary

The Bench Manager position is a unique opportunity to embark on a journey of learning and growth, with the ultimate goal of managing a designated home store and its team. This role involves shadowing existing store managers, working closely with the District Manager, and immersing oneself in the key responsibilities that define our brand's commitment to excellence. The Bench General Manager is entrusted with conscientious hiring, training, and employee development, all under the guidance of seasoned managers. Fostering a positive environment and effective communication within the team are skills cultivated through hands-on experience and mentorship. The Bench General Manager learns the art of creating schedules that harmonize with business and employee needs, mastering accurate payroll management, and promptly addressing customer concerns. With a focus on financial performance, this role involves working closely with the District Manager to drive sales, monitor Key Performance Indicators, and consistently identify areas for improvement. The Bench Manager role is a dynamic learning experience, instilling a passion for our brand and a commitment to leadership that will shape the successful management of a future home store and its team.

Qualifications and Requirements

Compensation

This position description intends to describe the general nature and level of work being performed by p eople assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilities can change according to the operational needs of the business. The order in which duties and responsibilities are listed is not significant.

Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.

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