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Part-Time GSOC Operator

Part-Time GSOC Operator

Allied UniversalSan Mateo, CA, United States
30+ days ago
Job type
  • Part-time
Job description

Part-Time GSOC Operator

Job Locations

US-CA-San Mateo

Requisition ID

2025-1434656

Category (Portal Searching)

Executive Protection

Business Unit

EPS Risk

Overview

Company Overview :

Elevate your security career with Allied Universal Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description : Job Description

Pay is $33.10 per hour

  • This is a part-time, flex position. Shifts will vary based on need.
  • Must be able to work any of the following shifts, 7 days a week : 12am to 8am, 7am to 5pm or 4pm to 12am.

Under the general direction of the GSOC Manager, serves as the Global Security Operations Center key Controller; actively engaged in six critical operational areas : Access Control, Fire & Life Safety Systems, HVAC & Environmental, Closed-Circuit Television (CCTV), Security Personnel, and Incident Intake & Documentation. The GSOC Operator also serves as the primary contact and liaison for monitoring Corporate Facilities and Retail Centers; responsible for analyzing incidents and providing immediate response to appropriate mitigation procedures while maintaining Business Continuity. The GSOC Operator directs Security Officers and Support Staff; providing critical information needed to respond to incidents, and bring closure in conjunction to pre-established policies, procedures, standards, and guidelines. Position requirements are provided below.

Job Duties & Responsibilities :

GSOC Operations

  • Manage the end-to-end process for granting physical access to client facilities and restricted areas. Includes : interfacing with client associates via phone and email, granting and removing access within the client access control database, and troubleshooting access problems presented by the customer
  • Proactively monitor physical access and video surveillance alarms within the respective systems and be able to execute appropriate response standards in accordance with approved operating procedures.
  • Monitor and report after hours facilities power outages to the client.
  • Monitor and respond to facilities 911 and duress alerts in accordance with client procedures.
  • Train local client associates and receptionists on utilization of Duress panic buttons, and response.
  • Support internal investigations when requested by producing supporting access, and video evidence.
  • Creation and distribution of incident reports
  • GSOC Threat Monitoring

  • Monitor Global incident alert tools, media, and additional platforms for events that impact or have the potential to impact Client facilities, operations, or associates.
  • Monitor phone and email communications from client associates reporting suspicious activities.
  • Create, disseminate, and archive all "Do Not Admit" DNA / "Be on the look-out" BOLO approved by client corporate security department.
  • Qualifications & Requirements :

  • Work experience equivalent to a BA / BS
  • 2 - 5 years' experience working in a GSOC or similar experience
  • Analytical and report writing skills : MS Word, MS Excel.
  • Proven ability to operate efficiently and effectively in a high-pressure time sensitive environment.
  • Proven ability to research and consolidate information from different sources.
  • Ability to juggle multiple competing tasks and prioritizing accordingly.
  • Video Surveillance
  • Access Control Systems
  • Compensation, Benefits & Perks :

    $33.10 per hour

    Closing

    Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com

    If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

    Requisition ID

    2025-1434656

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    Gsoc Operator • San Mateo, CA, United States

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