Operations Associate

University Of Pennsylvania Operations Associate

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate, and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Job Description

The Operations Associate is a member of the University Life Operations Team. The Operations Associate generally assists with divisional operations including moving boxes / packages, facilitating deliveries, and monitoring building conditions. Their role ensures accurate and timely set up of banquet and meeting spaces for events in venues managed or supported by the division. Additionally, this role plays a vital part in meeting the operations needs including delivering and tracking event equipment to various locations across campus and serving as a liaison to venue clients. The position requires superior customer service skills, willingness to work varied shifts including nights, weekends, or early mornings; ability to interact with various clients across campus, ability to read and interpret written reports and diagrams, and the capacity to adapt to dynamic changing situations positively and proactively.

Job Responsibilities :

• Assist with the overall operational needs of venues managed, supported, occupied by the Division of University Life.
• Deliver, retrieve packages and equipment to designated University locations.
• Assist as assigned with opening and closing procedures for divisional spaces including inspecting and examining nightly for maintenance issues and verifying that buildings are empty, locked, and properly secured.
• Responsible for timely setup and breakdown of events within University Life venues and central pool classrooms.
• Provide instruction to part-time and student staff assisting with events.
• Participate in all related opening and closing procedures for Space and Events Management, including inspecting, and examining nightly for maintenance issues and verifying that building are empty, locked, and properly secured.
• Working with part time / student staff, dining, Public Safety, and other departments on closing related issues.
• Maintain orderly appearance of venue spaces (e.g., lounges, meeting rooms, building exteriors, loading dock) : ensure safe, obstruction-free corridors, maintenance closets, and vestibules.
• Ensure that all equipment is always in good repair and fully functional and report any problems to manager. Assist with tracking inventory, repair, and maintenance of Space & Events equipment.
• Other duties as assigned to include, but not limited to, attending regular staff meetings, staffing of overtime setups, and building coverage often occurring outside of the standard business day or regular operating hours.

Qualifications :

Application Requirement :

A Cover Letter and Resume / CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume / CV; multiple documents are allowed.

Job Location - City, State : Philadelphia, Pennsylvania

Department / School : Student Activities

Pay Range : $18.99 - $24.27 Hourly Rate

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status, or any class protected under applicable federal, state, or local law.

Special Requirements : Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.