Talent.com
Retail Customer Experience Coordinator
Retail Customer Experience CoordinatorTJ Maxx • San Dimas, California, 91773
No longer accepting applications
Retail Customer Experience Coordinator

Retail Customer Experience Coordinator

TJ Maxx • San Dimas, California, 91773
30+ days ago
Job type
  • Full-time
Job description
TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We’re Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

909 West Arrow Highway

Location:

USA TJ Maxx Store 0426 San Dimas CA

This position has a starting pay range of $ to $ per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Create a job alert for this search

Retail Customer Experience Coordinator • San Dimas, California, 91773

Similar jobs

Patient Care Coordinator

TradeJobsWorkForce92619 Irvine, CA, US
Full-time

Patient Care Coordinator: Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.Develops buyers by...Show more

 • Promoted

Coordinator Order Management

Fung GroupIrvine, CA, United States
Full-time

Are You A Movement Maker? Are You Seeking New And Exciting Career Opportunities?.This LSG position reports primarily to Order Management Supervisor - ECommerce, True Innovations and is a position l...Show more

 • Promoted

Coordinator - Earn Up to $37/hr

TradeJobsWorkforce92623 Irvine, CA, US
Full-time +1

Key Job Functions: Processes all store shipments and administers recall.Ensures maintenance and housekeeping of stockroom.Job Duties: Maintains a neat, organized and well-stocked back room.Complies...Show more

 • Promoted

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersPiñon Hills, California
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

 • Promoted

Work from Home – Product Feedback Support - $25-$45 per hour

GLPhelan, California
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more

 • Promoted

Parts Research Coordinator

Power PlusCorona, CA, United States
Full-time

Do you have experience with parts research? Are you able to multitask while being detail oriented? Do you enjoy problem solving and communicating with suppliers? If so, we should talk.We are Power ...Show more

 • Promoted

Elite Service Coordinator – Windows & Doors

EurolinesteelwindowsYorba Linda, California, United States
Full-time

A leading steel window manufacturer in California is seeking a Service Coordinator to support service requests and manage workflows for the service team.The role emphasizes customer service and req...Show more

 • Promoted

Project Coordinator - Construction Experience (Electrical Signage Corp)

National Sign and Marketing CorporationChino, California, United States
Full-time
Quick Apply

National Sign & Marketing Corporation is an industry-leading electrical signage manufacturer/contractor.We are looking to add a qualified Project Coordinator to our team.Project Coordinators play a...Show more

Product Inventory Coordinator

CervloAliso Viejo, CA, United States
Full-time

The Product Inventory Coordinator is a member of the team that Makes Riders Faster.Product Development's mission is to deliver innovation with meaningful rider benefits, right bikes, right time.As ...Show more

 • Promoted

Global Licensing Coordinator (Temp to Hire)

Monster EnergyCorona, CA, United States
Full-time

Global Licensing Coordinator (Temp to Hire).We're the risk-takers, the trailblazers, the game-changers.We're not perfect, and we don't pretend to be.We're raw, unfiltered, and a bit unconventional....Show more

 • Promoted

Activity Coordinator - ALZ

Ivy Park at Otay RanchLaguna Woods, California, United States
Full-time

Position: Activity Coordinator, Memory Care Shifts, Time, and Days: Tuesday-Saturday 9:30am-6:00pm Pay Range: $20-$21 Benefits With communities across California, Hawaii, and Nevada, opportunities ...Show more

 • Promoted

Beauty Experience Specialist

ULTA BeautyLaguna Niguel, California, United States
Part-time

A leading beauty retailer seeks a Beauty Advisor in Laguna Niguel, CA.This role focuses on providing exceptional guest experiences by understanding customer needs, conducting cashier tasks, and mai...Show more

 • Promoted

Wellness Coordinator

Hydration RoomRancho Santa Margarita, CA, US
Part-time
Quick Apply

Why You’ll Love this Part-Time Wellness Coordinator Job! .Are you energized by a fast‑paced, boutique, and guest‑focused environment? If you’re highly organized, detail‑oriented, and excellent at t...Show more

Customer Experience Associate — Growth & Perks

JD Finish LineRancho Cucamonga, CA, United States
Full-time

A retail company located in Rancho Cucamonga is seeking an Associate to enhance customer experiences and assist with daily operations.This role is vital for the store's success, enabling the Associ...Show more

 • Promoted

OMS Allocation Coordinator

Bradshaw HomeRancho Cucamonga, CA, United States
Full-time

Our OMS Allocation Coordinators are responsible for managing the soft allocation of customer sales orders within the Order Management System (OMS), ensuring optimal inventory allocation to maximize...Show more

 • Promoted

Retail Manager

Savers / Value VillageYorba Linda, CA, US
Full-time

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...Show more

Freight Broker Agent - Experience Required

Logistic Dynamics Inc.Rancho Cucamonga, CA, US
Full-time

Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based...Show more

 • Promoted

Part-Time Clinical Research Coordinator

ActalentIrvine, CA, United States
Part-time

Job Title: Part-Time Clinical Research Coordinator Hours: Hybrid - 15 per week (Monday-Friday) Contract duration: Until December 2026 Start date: ASAP Job Description We are seeking an experienced ...Show more