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Mass Communications Installation Technician
Mass Communications Installation TechnicianLockstep Technology Group • Piedmont, SC, US
Mass Communications Installation Technician

Mass Communications Installation Technician

Lockstep Technology Group • Piedmont, SC, US
10 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description : About Lockstep

Lockstep Technology Group is a leading IT solutions provider focused on digital transformation, cloud architecture, security & emerging solutions. Our mission is to empower Technology teams to be strategic enablers in their organizations. We eliminate the distractions and complexity of infrastructure, security, and access. We believe today’s technology leaders are co-creators of tomorrow’s strategies, in a world that requires technology to optimize outcomes while evolving in real-time through the adoption of new tools. Lockstep fosters innovation by also empowering employees in an environment where the core values of honesty, commitment, trust, and respect create a high-performing, cohesive team.

What we offer

  • Competitive compensation
  • Medical, dental and vision insurance
  • 401(k) Plan with a company match
  • Short-term / long-term disability and life insurance
  • Flexible PTO
  • 7 company-paid holidays and 1 floating holiday
  • Employee Assistance Program (EAP)

What You’ll Own

As a Mass Communications Technician III , you’ll be responsible for the installation and troubleshooting of low-voltage systems that enable safe and connected environments for schools, hospitals, and government facilities. You’ll work hands-on with intercom, speaker, access control, and IP camera systems—helping bring Lockstep’s solutions to life.

  • Complete onsite installation, configuration, and troubleshooting of communications systems
  • Maintain accurate inventory and ensure all required materials are ready for deployment
  • Load / unload equipment deliveries and stage materials for daily work
  • Keep up to date with product updates, applications, and tools
  • Communicate project progress clearly to the lead technician or project manager
  • Identify, resolve, or escalate issues quickly to minimize downtime
  • Collaborate with teammates to ensure quality and timely installations
  • Follow all safety protocols and represent Lockstep professionally onsite
  • Supervisory Responsibilities : None

    Requirements :

    What We’re Looking For

  • 3+ years of experience working with low-voltage systems
  • Proficiency using power tools (impact and hammer drills)
  • Intermediate knowledge of access control , cameras , intercom , and paging systems
  • Familiarity with Microsoft Word and Excel
  • Ability to troubleshoot and resolve issues independently
  • Flexibility to work variable schedules (afternoons, evenings, early mornings)
  • Ability to travel overnight 2–4 days at a time (approx. 55%)
  • Strong communication and customer service skills
  • Willingness to learn and adapt to new technologies
  • Preferred :

  • Degree or certification in a technical field
  • Experience with structured cabling infrastructure
  • Advanced vendor certifications (e.g., 3rd / final tier)
  • PMP, Six Sigma, or equivalent professional certifications
  • What to expect

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand and walk, use hands to finger, handle, or feel, reach with hands and arms, and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision and the ability to focus. Occasionally will have to work in outside weather conditions. May also be required to use specialized equipment, machines, drive loading truck. Must be able to lift at least 50 pounds.

    Travel : 45% Local travel, 55% Overnight

    Equal Opportunity Employer L ockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for emp l oyment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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    Installation Technician • Piedmont, SC, US

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