Medical Records Supervisor

Vista Community Clinic (VCC) Job Post

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it's about hope, community, and impact. For over 50 years, we've been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it's needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

Benefits include : competitive compensation & benefits, medical, dental, vision, company-paid life insurance, flexible spending accounts, 403(b) retirement plan.

Why VCC?

Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

A robust training & development culture to help you grow and advance your career.

A workplace built on respect, collaboration and passion for care.

Responsibilities

• Provide direct supervision to Medical Records staff and volunteers
• Oversee job assignments and work schedules and recommend changes as needed
• Sort incoming faxes to review for new document types; seek clinical staff guidance when appropriate to ensure proper filing of documents
• Maintain knowledge of current VCC providers for purposes of understanding available PCPs and document assignment
• Compile series of weekly and monthly reports to identify any trends; develop and communicate appropriate action plans
• Immediately forward any grievances from health plan to Administration
• Assist in the managing of documents as they apply to interfaces set up with outside entities (i.e. TCMC, HIE, etc)
• Maintain and update Health Record-related forms and distribute to clinical and relevant staff (i.e. Document Scanning Guide, etc)
• Ensure medical record releases are reviewed for completeness and forwarded in a timely fashion to third party for release of information
• Coordinate with patients and outside agencies concerning medical record transfers

Qualifications

Minimum :

Preferred :

Pay Range : $24.00 - $28.00