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Pediatric Dental Treatment Coordinator

Pediatric Dental Treatment Coordinator

Grace DentalMenlo Park, California, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Experience the Grace Difference!

Join a mission-driven dental team committed to compassionate care, meaningful relationships, and community impact.

At Grace Dental Pediatric, we are a growth-oriented practice dedicated to providing exceptional care to children of all needs and abilities. We value a positive, supportive team culture and strive to leave a lasting, uplifting footprint in the lives of our patients and within our community.

Now Hiring : Treatment Coordinator :

Are you a motivated, patient-focused professional who thrives in a collaborative environment? Do you love creating meaningful experiences for families while growing both personally and professionally?

We are looking for a Treatment Coordinator who brings warmth, professionalism, and a passion for service. The ideal candidate is detail-oriented, solutions-driven, and strives for excellence in both attitude and performance. This is a long-term opportunity to grow with a practice that values heart, integrity, and innovation.

What We’re Looking For :

  • A positive, team-oriented mindset.
  • Strong communication and organizational skills.
  • Commitment to exceptional patient service.
  • A willingness to grow and adapt as our practice evolves.

Key Responsibilities :

  • Greet and communicate with patients via phone, text, email, and in person.
  • Manage daily schedules to support production goals.
  • Educate patients on treatment plans following the dentist’s diagnosis.
  • Verify dental benefits, discuss pre-estimates, and present fees to patients.
  • Accurately enter insurance and benefit information into Dentrix.
  • Collect and post payments, manage patient records and documentation.
  • Call patients to schedule treatment or follow up on unscheduled care.
  • Maintain timely communication with patients who miss appointments.
  • Support marketing and referral relationship-building initiatives.
  • Provide backup support to office team members as needed.
  • Stay informed about all services offered by the practice.
  • Skills & Qualifications :

  • High school diploma or equivalent (required).
  • 2+ years dental front office or treatment coordinator experience (required).
  • Proficient in Microsoft Office (Word, Excel).
  • Knowledge of Dentrix and dental terminology (preferred).
  • Exceptional customer service and phone etiquette.
  • Strong written and verbal communication skills.
  • Detail-oriented, organized, and able to multitask effectively.
  • Committed to maintaining patient confidentiality and HIPAA compliance.
  • Able to collaborate well with all team members and departments.
  • Schedule & Compensation :

  • Full-time position | Monday–Saturday availability.
  • Hours : Weekdays 8 : 00 AM – 5 : 00 PM; Saturday 8 : 00 AM – 12 : 30 PM (1–2 Saturdays / month).
  • Pay Range : $30-40 / hour, depending on experience.
  • What Grace Pediatric Dental Offers :

  • A positive, meaningful, and supportive team culture.
  • Competitive salary and comprehensive benefits package.
  • Medical, dental (including family coverage), 401(k), PTO, and paid holidays.
  • Bonus opportunities and continuing education support.
  • Opportunities to serve amazing patients and participate in community outreach.
  • A technology-forward, growth-minded practice.
  • Ready to Join Our Team?

    We’d love to hear from you! To apply, please submit the following :

  • Cover letter sharing why you believe you’d be a great fit.
  • Resume including work history and references.
  • Compensation expectations.
  • Send your application to Richard.burgos@athena.com and eric@gracedentalfamily.com.

    About Grace Dental :

    Please check out our video : www.youtube.com / watch?v=YZBfy4B5O5A.

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    Dental Treatment Coordinator • Menlo Park, California, United States

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