The Executive Support Specialist plays a vital role in providing high-level administrative and operational support to our Chief Executive Officer, Chief Operating Officer, and Chief Financial Officer. This position requires exceptional organizational skills, strong judgment, and the ability to juggle multiple priorities in a dynamic and fast-paced environment. As the primary point of contact for stakeholders, you will facilitate effective communication and support key organizational initiatives and projects.
Key Responsibilities
Executive Support
- Offer comprehensive administrative assistance to the CEO, managing an active calendar, arranging travel, preparing meeting materials, and handling confidential correspondence.
- Optimize the CEO's time by serving as a gatekeeper, prioritizing inquiries, and exercising sound discretion and professionalism.
- Prepare, review, and edit sensitive correspondence, reports, and presentations.
- Research and follow up on issues addressed to executive leadership, determining the best course of action or response.
- Proactively anticipate needs and resolve issues to ensure timely project completion and adherence to deadlines.
- Coordinate and track special projects assigned by the CEO or CFO, promoting timely and successful outcomes.
Board & Governance Support
Act as an administrative liaison to the Board of Directors, ensuring confidentiality and professionalism.Oversee the preparation and distribution of Board and committee meeting materials in line with bylaws.Assist with scheduling, logistics, and documentation, including serving as a backup for Board Secretary for recorded minutes.Support board engagement activities as required.Financial & Development Support
Support the CFO with invoice review, coding, and entry into the financial system; generate allocation reports as needed.Process donations and acknowledgments, guaranteeing accurate and timely donor recognition.Maintain and update donor and grant records in related databases.Conduct research on donors and grants, aiding in the preparation of applications.Coordinate appeal mailings, donor communications, and event support materials.Cross-Functional Coordination
Enhance communication between the executive office and internal departments, fostering trust and collaboration across the organization.Represent the CEO and senior leadership with professionalism in interactions with staff, board members, and external partners.Participate in staff meetings and organizational events, providing updates and identifying areas for improvement.Qualifications
Education and Experience
Bachelor's degree in business administration, communications, nonprofit management, or a related field; equivalent experience may be considered.Minimum of 3 years of experience supporting senior or C-level executives, preferably in a nonprofit setting.Experience handling confidential information, board relations, and donor communications is preferred.Skills and Abilities
Outstanding written and verbal communication skills with meticulous attention to detail.Strong organizational and time management skills with the ability to manage competing priorities effectively.High level of professionalism, discretion, and sound judgment.Excellent interpersonal skills, capable of building positive relationships with staff, board members, and external partners.Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint), Adobe Acrobat, and donor management systems such as Raisers Edge.Ability to adapt to new technologies and evolving organizational demands.Physical Requirements
This position primarily involves sedentary work, including extensive periods of sitting and computer use. The employee must occasionally lift up to 25 pounds and perform general office tasks. Reasonable accommodations may be provided for individuals with disabilities to perform essential functions.
Core Competencies
Professionalism : Upholds integrity, discretion, and confidentiality at all times.Initiative : Anticipates needs and proactively identifies solutions.Collaboration : Builds strong relationships and fosters trust and teamwork.Adaptability : Effectively manages shifting priorities with composure and resourcefulness.Mission-Driven : Demonstrates commitment to the values and goals of Hanley Foundation.Equal Opportunity Employer
Hanley Foundation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.