Training Placement Metrics Specialist

The Training & Placement Metrics Specialist will support any DePaul Location in Virginia. This hybrid position requires occasional travel to a DePaul office within the region and to other locations as needed.

A Cover Letter & Resume Are Required To Apply

JOB SUMMARY :

The Training & Placement Metrics Specialist is responsible for maintaining accurate, organized, and confidential records for Developmental Disabilities staff, including sponsored residential, group home, and day support staff, in accordance with state regulations and agency standards. In addition, this position will assist with data tracking for sponsored residential providers, back-up providers, and group home personnel. This position supports the Training and Home Finding team by managing documentation related to licensing, training, background checks, home studies, and renewals. The Training & Placement Metrics Specialist utilizes TalentLMS to track and document training completion, and the electronic records (eR) system to maintain and update all personnel and provider files. Responsibilities include data entry, monitoring compliance and certification deadlines, conducting regular file audits, preparing reports, and assisting with new staff training and re-certification processes. This role ensures that all records are current, complete, and audit-ready, contributing to the agency’s overall compliance, quality assurance, and operational efficiency across all residential service programs.

In addition to record management, this role is responsible for assisting with new staff orientation training for all new staff within the Sponsored Residential, Group Home, and Day Support programs, ensuring that all required documentation, training, and system access are completed on the first day of employment. This person will need to ensure all training materials are provided and completed on the first day of employment, and that the orientation certification is uploaded into the electronic record system.

The position does not participate in field-related work. This position is primarily remote, with occasional visits to the assigned office for meetings as needed.

SUPERVISION RECEIVED AND EXERCISED :

Training & Placement Metrics Specialist reports directly to the Developmental Disabilities Training & Home Finding Manager.

ESSENTIAL FUNCTIONS AND DUTIES :

This list is not an exhaustive & all-inclusive list of job responsibilities. The distribution of time allotted for any function or duty is subject to change with or without notice. Nothing in this job description restricts management's right to assign other responsibilities to this job or reassign them elsewhere at any time.

Ensure timeliness of deadlines according to applicable policy and procedure and / or licensing or reimbursement regulations

Complete required training as needed and assigned.

Provide feedback on trends, patterns, or areas of concern identified in specific audits and report to the supervisor accordingly.

Utilize TalentLMS to set up new staff and Direct Support Professionals (DSPs), assign required training, track course completion, and monitor compliance with ongoing training requirements.

Collaborate with training and home finding staff to provide support as needed.

Ensure all required training is completed for new employees in the Sponsored Residential, Group Homes, and Day Support programs.

Maintain accurate, organized, and confidential records for all staff, Sponsored Residential, Group Homes, and Day Support programs personnel in compliance with state licensing requirements and agency policies.

Assist with preparing admissions paperwork, sending documents for required signatures, and tracking completion to ensure timely processing.

Maintain and update personnel and provider files within the electronic records (eR) system, ensuring all documentation is current, complete, and properly categorized.

Assist with new staff training and re-certification processes for all new staff within the Sponsored Residential and Group Home programs, ensuring all required forms, background checks, and initial training are completed on the first day of employment.

Track and monitor staff and provider credential expirations, including background checks, certifications, and annual training requirements.

Conduct regular file audits and prepare records for licensing, compliance, and internal quality assurance reviews.

Assist with the re-certification process for Sponsored Residential, Group Homes, and Day Support programs by collecting and verifying required documentation.

Generate and distribute compliance and training reports to supervisors and program directors as needed.

Collaborate with Training and Home finding teams to ensure smooth communication, timely processing of records, and adherence to all regulatory standards.

Maintain confidentiality and ensure secure handling of all electronic and physical records.

KNOWLEDGE, SKILLS, ABILITIES & OTHER CHARACTERISTICS REQUIRED :

Knowledge, skills, abilities, and other characteristics or KSAOs are attributes needed to perform a job that are demonstrated through qualifying training, education, and experience. This list is not an exhaustive & all-inclusive list of all KSAOs for this job.

Knowledge of :

Records administration techniques and procedures

The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar

Microsoft Office Word, Excel, PowerPoint, Outlook, SharePoint, Teams, and virtual meeting applications such as Zoom, Webex, Google Meet

DePaul's policies, procedures, and standard practices and the rules and guidelines established by regulatory and governing agencies such as DBHDS, HCBS, HSAG, DSS, and DMAS

Relevant policies, procedures, and strategies to promote the safety and protection of people, data, and property

Experience with Talent LMS or other learning management systems (LMS) strongly preferred.

Experience with organized data tracking

Skill / Ability to :

Strong attention to detail and organizational skills with the ability to manage multiple priorities and meet deadlines.

Strong interpersonal skills with the ability to collaborate effectively across departments.

Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

Verbal and written communication and body language that conveys information, ideas, or inquiries effectively and concisely, that purveys professional composure, emotional intelligence, thoughtfulness, patience, and respect amidst change, ambiguity, and within the daily trajectories of work

The use of standard office equipment such as telephone, calculator, printer, scanner, cellular phone, tablet, laptop, postage machine, shredder

Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Collecting and analyzing data

Time management, managing multiple priorities, and completing assignments on time, accurately, and with attention to detail

Work collaboratively within a team environment and build strategic relations with coworkers and management

Communicate effectively in both oral and written form

Understand and follow verbal and written instructions and directives from supervisors, guidelines, and operating procedures that may be maintained or modeled by peers, lead staff, and mentors

Operate a personal computer with a general understanding of MS Office Suites, virtual meeting software, the Internet, and department or program-specific software

Develop objectives, evaluate effectiveness, and assess needs

Recognize, analyze, and problem-solve ambiguous or difficult situations and questions using critical thinking while maintaining professional composure

Analyze and prepare concise and accurate documents, reports, and correspondence

Other Characteristics :

Demonstrate self-awareness, ongoing self-evaluation, and a commitment to being part of a diverse, equitable, respectful, and inclusive workplace where all people are valued

Demonstrate professional composure in difficult and stressful situations

Demonstrate the FIRST (fairness, integrity, respect, safety, trust) values in the daily trajectories of work

Demonstrate professionalism regarding access to sensitive and confidential information related to employees, clients, and business records, with no disclosure to others without needing to know.

MINIMUM REQUIREMENTS TO APPLY :

An associate’s degree in a human service, business, data analysis, or any other human services field, or equivalent level of experience (2 years of experience to qualify for this), with one year of professional experience with the ID / DD population is required. Personal experience may be considered.

WORK ENVIRONMENT :

The work environment characteristics described herein represent those an employee encounters while performing the essential functions of the position. The position does not participate in field-related work. This position is primarily remote, with occasional visits to the assigned office for meetings as needed. Work is generally completed regularly during weekdays; however, daily work hours will vary. Work is subject to frequent interruptions, and noise levels vary based on the work location.

PHYSICAL REQUIREMENTS :

The physical demands described herein are representative of those that an employee in this position must meet, with or without reasonable accommodations, to perform the essential functions successfully. Physical activities required are finger dexterity necessary to operate equipment used in the position, effective communication and seeing or hearing verbal cues. Walking up to one-third of the time, sitting at least two-thirds of the time, bending / stooping up to one-third of the time, lifting / pushing / pulling up to ten pounds, and minimal unassisted lifting associated with the job duties are required. When accessing various locations, the incumbent must climb stairs and ramps. This position requires driving approximately ten percent of the employee’s working time to various locations. Public transportation may not be available. Individuals needing reasonable accommodations should speak with their immediate supervisor / hiring manager.

SPECIAL REQUIREMENTS AND QUALIFICATIONS :

The following may be required after a conditional job offer : current DMV driving record with results that comply with insurer guidelines; drug and alcohol screening with satisfactory results stipulated by applicable governing, funding, or regulatory agencies; documentation of a PPD test, chest x-ray, or screening from a qualified medical professional indicating the absence of TB; criminal and child protective services background report. The applicant shall not have been convicted of any barrier crime(s) on the criminal background report. The applicant will have no founded disposition of child abuse or neglect as documented by the Child Protective Services background report.

NOTE :

This description provides information on the essential functions of the designated job and the general nature and level of work associated with it. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

DePaul is an Equal Opportunity Employer and E-Verify Participant.

Flexible work from home options available.