Quality Assurance Specialist

Job Description

MiCo2 Group, LLC  is currently seeking agents for Quality Assurance Specialists.

Provide feedback on the level of customer service and processes for various companies! We are recruiting exceptional independent contractors to provide their insight while working from home. This is a part-time opportunity!

You will be contacting companies based on general assignments.

You WILL NOT be required to make any purchases, commitments or provide personal information.

You will set your own schedule, so you can work anytime that fits YOUR schedule to meet the deadline.

Requirements

Responsibilities :

• Complete a test call successfully
• Call all companies provided via assigned lists
• Evaluate the level of customer service provided by answering representative
• Document detailed information of overall experience
• Complete review submission form before the required deadline
• Ensure that form is free of errors and misinformation

Requirements :

Technical Requirements

Benefits

Save on gas

Save on time

Requirements

Live in the United States Valid Identification Pass a Background Check Qualifications : Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills