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Lot Manager, Monroe NC

Lot Manager, Monroe NC

Associates Asset RecoveryMonroe, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Description :

  • Verify that all vehicles secured the night before are on the lot and windows are marked with last six of the VIN, client, key status, and drivability
  • Keep track of appointments, delivery times, and transport information
  • Handling customer personal property pick-ups and vehicle redemptions
  • Record daily deliveries and releases to reconcile inventory
  • Assist and support the Repossession Agents when needed
  • Over see that all personal property from all vehicles, create a detailed inventory in company apps and stored properly
  • Monitor the property area and remove outdated property
  • Communicate with statewide team members

Requirements

  • 1-2 years’ relevant customer service experience -recovery or collections preferred
  • High School diploma or equivalent required
  • Good computer and keyboarding skills with the ability to operate a tablet with apps
  • Working knowledge of the repossession process, account handling, and vendor communication preferred
  • Detail-oriented and the ability to multitask
  • Must be extremely organized be able to stay on track for upcoming time-sensitive deadlines
  • Exceptional interpersonal skills, professional, courteous with outstanding oral and written communication skills
  • Ability to work with a diverse customer and workforce population
  • Assertive individual with effective investigative and follow up skills
  • Ability to work well on a team and focus on results, exhibit adaptability and flexibility in a fast pace environment
  • Work and communicate well with other team members

    • Physical Requirements :

  • Use a tablet, laptop, and cell phone

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    Lot Manager • Monroe, NC, US

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