Global Sales Operations Specialist

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Overview

The Global Sales Operations Specialist leads moderately complex initiatives to enhance sales operations processes, support event planning execution, and contribute to ongoing process improvement efforts. This role ensures operational excellence for both sales promotions and events.

RESPONSIBILITIES

• Process Improvement : Evaluate existing processes and identify inefficiencies or bottlenecks. Propose and implement process improvements to optimize response times, improve lead times, and reduce costs. Collaborate with stakeholders to design and test new processes, ensuring alignment with business objectives.
• Cross-Functional Collaboration : Work closely with other departments, such as IT, Sales, Regional, and Product, to ensure that processes support broader business goals. Collaborate on initiatives that require data analysis and process enhancements across teams.
• Project Management : Lead or support sales operations projects as directed by management, such as system upgrades, implementation of new tools, promotions and incentive management, or process reengineering. Aid in defining project scope, objectives, and timelines, ensuring successful project delivery within budget and on time. Support the implementation and integration of new technologies or processes as needed, ensuring they meet the department's needs and goals.
• Documentation & Training : Work with regional and corporate teams to create and maintain documentation for processes, systems, and best practices.

QUALIFICATIONS AND EXPERIENCE

Skills

Attributes

PHYSICAL DEMANDS

While performing the duties of this job the employee is regularly required to remain in an office at a computer workstation and access information from a computer. The employee is required to be mobile to, from, and within the office. The employee may occasionally move up to 25 pounds.

WORK ENVIRONMENT AND EXPECTATIONS

Draper, Utah office-based position with the potential for hybrid work within Utah state only, subject to approval. Employees must work a minimum of 2–3 days per week from the Company office. Employees must maintain the same level of performance, engagement, and availability in hybrid settings as in-office roles.

LifeWave is committed to creating an inclusive workplace that values diversity and promotes equal opportunities for all. We embrace the principles of the Americans with Disabilities Act (ADA) and strive to provide reasonable accommodations to qualified individuals with disabilities. In our pursuit of building a diverse and talented team, we encourage candidates of all abilities to apply for positions at LifeWave. If you require accommodation during the application or interview process, please inform our HR department, and we will work with you to ensure your needs are met.

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