Customer Order and Fulfillment Services Specialist

Services Specialist

The Services Specialist is responsible for facilitating transactions, and delivering replacement / repair parts and equipment as part of a service agreement or order. This role encompasses activities such as order management, material management, site operations, warehouse logistics, and shipping. The Services Operations Specialist plays a critical role in driving Safety, Quality, Delivery, and Cost (SQDC) outcomes, ensuring alignment with GE Aerospace's FLIGHT DECK operating system principles. The Services Operations Specialist executes standard operational and technical tasks, leveraging Standard Work and Daily Management practices to ensure consistent and efficient performance.

Roles and Responsibilities :

Order Management :

• Facilitate order intake and processing, ensuring accurate and timely input into internal systems.
• Connect to customer portals and systems to manage orders and provide updates.
• Support forecasting, billing, and collection activities to ensure seamless order fulfillment.

Customer Engagement :

Operational Excellence :

Collaboration and Leadership :

Technical Expertise :

Required Qualifications :

Desired Characteristics :

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following : U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.