Patient Care Associate- Surgical Clinic

About NYC Health + Hospitals

Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill. Harlem provides over 90 specialized ambulatory care services, dentistry and oral surgery, behavioral health services, and community substance abuse treatment.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work.

Examples of Typical Tasks:
1. Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient’s chart.
2. Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening testing through dipstick and hemocult.
3. Prepares collected specimens for pick-up by labeling and preparing required form(s).
4. Performs vision and hearing testing and simple urinalysis.
5. Administers emergency first aid, including basic life support procedures.
6. Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears.
7. Prepares patient for examination and assists medical provider during examination by providing necessary supplies/equipment.
8. Prepares examination room including cleaning and disinfecting of instruments and equipment.
9. Informs patients on proper preparation for various medical testing.
10. Interviews patient to obtain routine personal and medical information and appropriate health history.
11. Maintains, completes, processes and files patients’ charts, appropriate forms and documents.
12. Reports observations of patient to clinical staff caring for patient to ensure professional assessment.
13. Answers routine inquiries of patients in person or via telephone and makes appropriate referrals.
14. Provides information to patients and their families regarding health care services and the achievement of healthy, safe living.
15. Maintains inventory of the unit’s equipment stock and supplies.
16. Works effectively as a team member in the delivery of care and assists in the orientation of new employees.
17. Directs and escorts patients to other departments and/or health care settings, as needed.
18. Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems.
19. Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.
20. Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.

Minimum Qualifications

1. High school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization; and
2. Successful completion of a NYS Department of Health prescribed training program for Phlebotomy, satisfactory to the Laboratory Director; and
3. Completion of a health care setting-based training program in the performance of electrocardiographs and basic life support procedures including certification in Cardio-Pulmonary Resuscitation.

Special Note: In addition to meeting the qualifications above, assignment to a long-term care facility requires a New York State Nurse’s Aide Certificate.

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:
• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs