Dispatcher

Job Description

Job Description

Salary : Negotiable

DISPATCHER / OFFICE

Job Title : Dispatcher

Schedule : Full-Time, 8 AM - 5 PM

Salary : Negotiable

Benefits : Health, Vision, & Dental Insurance, 10 PTO Days, 6 Paid Holidays, Bonuses Possible

Job Description :

1-Tom-Plumber Louisville is seeking a highly organized and calm-under-pressure Dispatcher to join our team. As a Dispatcher, your primary responsibility will be to answer incoming calls and book jobs for our service technicians. The ideal candidate will have experience with Service Titan or similar dispatching software.

Key Responsibilities :

• Answer phones promptly and professionally, booking jobs for service technicians.
• Classify and document all recorded calls.
• Follow up on residential estimates.
• Rearrange jobs as needed, maintaining a calm demeanor under pressure.
• Provide excellent customer service, handling a variety of customer types.
• Perform other duties as assigned.

Qualifications :

Why Join Us?

If youre looking to work in a dynamic and rewarding environment where you can make a real impact, apply today to join the 1-Tom-Plumber Louisville team!