FIVE19 is hiring : Project Success Manager, Advertising Agency in Richmond

Overview

Project Success Manager, Advertising Agency. We are seeking an experienced Project Success Manager to join the team at FIVE19. The Project Success Manager is a liaison between internal departments to coordinate efficient, accurate and timely support for marketing jobs and deliverables. The successful candidate will thrive in a high-energy, fast-paced environment, possess exceptional organizational and communication skills, have a positive and proactive attitude and demonstrate a sincere interest in the clients' business success.

Note : This position is based in Richmond, VA and candidates must be willing to work on-site in our office located in The Fan. Free private lot parking is available.

Responsibilities

• Partner with the Account Manager in communicating with internal departments to ensure timely, efficient, and accurate execution of marketing deliverables
• Coordinate internal and external meetings, including preparing agendas, taking meeting notes, and tracking action items
• Open jobs, develop and manage project schedules and workflows, ensuring that all tasks move seamlessly through the agency from concept to completion
• Draft, maintain, and distribute key project documents, including Project Request Forms (PRFs), Job Briefs, timelines, and client updates
• Create, maintain and monitor call tracking numbers
• Under the guidance of an Account Manager, communicate proactively with clients about project timelines, content, deliverables, and statuses
• Use project management software (such as Function Point) to track work progress, facilitate team collaboration, and monitor deadlines
• Collaborate closely with creative and strategy teams to keep projects aligned with client objectives and schedules
• Support the Account Manager in monitoring retainer and scope hour balances
• Support the Account Manager and Art Director in fact checking work before it goes to the client
• Anticipate potential roadblocks and provide thoughtful, proactive solutions to keep projects moving forward

Qualifications

Benefits

FIVE19 fosters a culture of work-life balance, inclusion and diversity.

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