Digital Literacy Trainer

About Company At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 20 years of excellence in consulting and talent solutions, we’re proud to build inclusive workplaces and deliver innovative, people-first solutions to clients across the public and private sectors. We value integrity, empathy, and continuous learning, and we welcome you to bring your authentic self as we grow together.

Title :  Digital Literacy Trainer

Location :  Nashville, TN

Position Description : The Client is seeking candidates for part-time grant funded Digital Literacy Trainers. The position involves teaching basic digital literacy skill classes for older adults at library branch locations. Each class session will consist of 5 Weeks of training. Morning and afternoon group classes will be held 2 days per week and 2 days will consist of one-on-one appointments with the participants to gage retention and provide help will any learning issues.

Program Overview : The Senior Tech Academy will focus on foundational digital literacy and the practical application of these skills to access critical online services. The curriculum includes :

• Setting up and navigating tablets
• Creating and managing email accounts
• Browsing the internet safely and effectively
• Accessing government resources such as Medicare, Social Security, and hub Nashville
• Identifying reliable online information, with emphasis on health resources
• Communicating with others through digital platforms
• Utilizing the library’s online servicesThe program will be implemented over two five-week sessions. During each session, three library branches will host classes, supported by a total of six trainers—two assigned to each branch.

Class size will be limited to a maximum of ten older adult participants, with both morning and afternoon groups offered at each location. The first session is anticipated to launch in late fall.

In addition to training, each participant will receive a Samsung Galaxy Tab A9+ at no cost, ensuring continued access to learning and digital engagement beyond the program.

Job Duties :

Preferred Knowledge / Skills / Abilities (KSA’s) :

Trainers

Six trainers will deliver instruction using curriculum developed by the library. Prior to program launch, trainers will receive orientation and all necessary teaching materials. During the first week, trainers will work with participants individually to set up their devices, preparing them for the group classes that begin in week two.

Weekly Schedule

Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI. ISO-certified and CMMI Level 3 appraised, we proudly partner with 70+ Fortune 500 companies and 150+ government agencies. Cogent is an equal opportunity employer and does not discriminate based on any protected status under applicable law.