Service Writer Job at Skander Tire Service in Evans City

Overview

Skander Tire Service, located in Evans City, PA, is a tire and automotive repair shop serving the Western PA area since 1969. This Service Writer role focuses on delivering professional, customer-centric service for tire and mechanical work. This vacancy is open to job seekers with a Bachelor Degree.

Responsibilities

Greet and assist customers in a friendly and professional manner. Listen to customer concerns and accurately document their service needs. Provide accurate estimates for tire and mechanical services, ensuring transparent pricing. Schedule appointments and effectively manage the service bays and road service trucks to optimize workflow. Communicate with technicians to relay customer instructions and ensure timely service completion. Maintain regular communication with customers to provide updates on service progress. Handle customer inquiries and concerns promptly and professionally. Maintain accurate records of customer information, service history, and invoices.

Qualifications

High school diploma or equivalent; additional relevant education or certification is a plus. Previous experience in a customer service role within the automotive industry is preferred. Knowledge of tire and mechanical services to accurately assess customer needs. Excellent communication and interpersonal skills to interact effectively with customers and technicians. Strong organizational skills to manage appointments, service records, and customer inquiries. Attention to detail to ensure accurate documentation and pricing estimates. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficiency in computer systems for data entry and maintaining customer records.

Benefits

• Flexible schedule
• Paid vacation
• Paid health insurance
• Bonus on sales
• Quarterly profit sharing bonus
• IRA matching

Keywords : Evans City jobs. Closed Date : 2025-10-24

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