Senior Client Partner

Infosys is seeking a Senior Manager Client Services to support a large portfolio of retail and CPG accounts for our CRL Practice. The Senior Manager-Client Services (SMCS) is responsible for all client interfaces within the assigned account scope. The SMCS works together with their manager (Group MCS) to build an account plan and direct client management activities based on the account plan.About Infosys Consumer, Retail & LogisticsInfosys helps consumer, retail and logistics businesses navigate their next to transform into a ‘live’ enterprise. Consumer Packaged Goods (CPG), consumer technology, retail and logistics enterprises are being disrupted by shifts in business and technology. It demands increased agility and improved transparency to become resilient. Infosys empowers CPG, retail and logistics enterprises to sense and respond to multifaceted changes in business and consumer behavior. We help your business transform into a ‘live’ enterprise to navigate unforeseen events and achieve sustainable growth.Role Description: Assess industry trends, customer needs and Infosys capabilities to identify vertical solutions/offerings for consumer product customersClient relationship management and business development: manage client relationships, build a portfolio up to $50M++Develop and present solutions & roadmap for service offeringsCollaborate with relevant units to develop and launch the solutions/offeringsCollaborate with sales and account teams in launching the solutions/offeringsOrchestrate the pre-sales and sales process to close dealsProvide oversight during implementation and plough back learning to improve the solutions/offeringsRequired Qualifications:Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education15+ years of experience, with strong consulting and industry solutions experienceKnowledge of retail, CPG and the consumer industry specific go-to-market solutionsGood understanding of the consumer products and retail industry specific business issues and driversHands-on experience with vertical service offering creation, proposal creation and leading proposal presentationsStrong leadership, interpersonal, communication and presentation skillsWide variety of IT and business consulting engagement experience within a Global Delivery modelCandidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Preferred Qualifications:MBA degree or foreign equivalent and 15+ years of experienceKnowledge of industry specific go-to-market solutions for retail and CPGStrong understanding of industry specific business issues and driversExperience running large multi-location consulting engagement teamsTrack record as an Account Manager in a rapidly growing client relationshipExperience managing $50mm++ portfolio consisting of multiple accounts Able to travel as needed BenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time Off EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.