Team Leader

Team Leader

When becoming a Team Leader at Wild Fork, you will be supporting store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance, and ensuring the store objectives are met. As leadership support, you will foster collaboration within the team and bring innovative strategies to increase productivity. By thinking like customers and acting like owners, you will also provide a Personal Chef experience to all guests and train the sales leaders to do the same. We believe in enjoying every step of your journey. If you have the Passion and Hunger for growth, come nourish your career at Wild Fork and be part of our growing family!

Our Values : Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Competencies : Training, Salesmanship and Leadership

Essential Tasks and Responsibilities :

Brand Experience- Delivering best in class customer service.

• Deliver a Wild Fork Personal Chef shopping experience to all customers and ensure all team members have the knowledge and confidence to deliver best in class customer service.
• Be a true subject matter expert in all our product categories, having extensive knowledge of all our programs and cascading this down to team members.
• Take ownership and be an example to our Sales Leaders by conducting oneself as a Brand Ambassador, showing passion for our people and customers.
• Show determination to handle complaints from customers and partner with Customer Service and QA as outlined in SOPs for customer complaints.
• Ensure all employees adhere to the company's policies and guidelines.

Leading People - Sincerity in training and developing our colleagues.

Operational Excellence- Ownership- Committed to the results and focuses on details.

Physical Demands and Work Environment :

Qualifications :