Talent.com
Assistant GM

Assistant GM

Four M Franchising LLC DBA Buffalo Wild WingsNorth Haven, Connecticut, United States, 06473
30+ days ago
Job type
  • Full-time
Job description

Assistant General Manager

REPORTS TO (Title) : General Manager DEPARTMENT : Operations

STATUS CLASSIFICATION : Exempt JOB CODE :

SUPERVISES : Directly accountable for the performance, management, and development of the HOH Team Members

(Par 3,4,5), Bartenders (par 3 and 4) and all Shift Managers.

JOB PURPOSE : Directly responsible for HOH execution and overall performance (and Bar in most cases). Responsible for

maintaining a safe environment, and improve bottom line profitability through appropriate expense control and revenue

management. Directly supervises and manages Shift Managers, HOH Team Members and Bartenders (in most cases). This

job is directly accountable for Kitchen operations, Food Cost of Sales and variances (and Bar in most cases). Assists the

General Manager in providing overall management guidance for the HOH.

The overall day to day focus of this job will shift based on business needs. The general guideline for where the AGM focuses

as a percentage of the work week is as follows :

  • Management of General Restaurant Day to Day Operations- 60%
  • Team Member Training and Development-15%
  • Kitchen Operations and Food COS (and Bar in most cases) -25%.

ESSENTIAL RESPONSIBILITIES :

Team

  • Trains, develops and retains Team Members
  • Has direct management responsibilities including Team Member performance evaluation and the right to make
  • recommendations regarding hiring and firing

  • Directly oversees and manages the performance and development of HOH Team Members (and Bartenders in most
  • cases)

  • Responsible for overseeing proper HOH Wing Certified Trainer (WCT) selection and training program execution (and
  • Bar in most cases)

    Guest

  • Responsible for GLI, PGR and other Guest feedback metrics related to HOH service (and Bar in most cases)
  • Creates strategic plans for HOH based off GEM and PGR reports (and Bar in most cases)
  • Ensures proper Steps of Service are regularly taking place in HOH (and Bar in most cases)
  • Quality Operations

  • Responsible for all zone rollouts and introductions of new products, tools and services
  • Ensures all mandated tools are utilized and completed with integrity
  • Reviews and analyzes overall inventory
  • Responsible for creating an environment compliant to safety, cleanliness, and sanitation standards
  • Sales and Profits

  • Responsible for creation and execution of strategic sales building plan for HOH (and Bar in most cases)
  • Directly responsible for all Food costs and associated action plans (and Bar in most cases)
  • Properly follows accrual process and proactively manages purchases to keep accruals to a minimum
  • Supports GM with overall labor performance vs. budget
  • OTHER JOB DUTIES AS ASSIGNED

    REQUIRED KNOWLEDGE AND SKILLS

  • General knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service,
  • safety and security systems and procedures, computer operations

  • Good people management skills, communication and listening skills. Must champion change
  • Manage and direct the work of other Team Members
  • Demonstrated time management and organizational skills
  • Must be self-motivated, detail oriented and have a passion for teaching others
  • Must be able to read and comprehend written materials, write in grammatically correct sentences, and perform
  • basic to intermediate mathematical computations

    JOB REQUIREMENTS / EDUCATION / EXPERIENCE

    Required

  • Education : High School or equivalent.
  • Meets the minimum state age requirement related to serving alcohol
  • Must possess proper food handlers and alcohol dispensing certifications (if required by law)
  • Satisfactory background check history
  • Must be able to work a flexible schedule including days, nights, weekends and holidays
  • Preferred

  • Minimum 3 years management experience
  • Bachelor's Degree
  • Previous FOH and HOH / Kitchen Management Experience
  • Coursework in restaurant management
  • PHYSICAL DEMANDS :

    The physical demands for this position are sits, stands, bends, and moves intermittently during working hours. Must also

    have the ability to regularly lift up to 50 pounds.

    The duties of this position may change from time to time. Buffalo Wild Wings reserves the right to add or delete duties and

    responsibilities at the discretion of Buffalo Wild Wings or its managers. This job description is intended to describe the

    general level of work being performed. It is not intended to be all-inclusive.

    Buffalo Wild Wings is an Equal Opportunity Employer. We will make reasonable accommodations

    to permit employees to perform essential job functions.

    PI965c6ec40b15-30511-35074019

    Create a job alert for this search

    Assistant Gm • North Haven, Connecticut, United States, 06473

    Related jobs
    • Promoted
    Assistant Project Manager

    Assistant Project Manager

    Allegiance GroupSouthampton, NY, US
    Full-time
    We’re a luxury home builder based in the Hamptons, specializing in custom builds valued at $20 million and above.Our projects combine architectural ambition, craftsmanship, and attention to d...Show moreLast updated: 9 days ago
    Assistant Manager

    Assistant Manager

    CT Investments, Inc.Cromwell, Connecticut, United States, 06416
    Full-time
    Assist the General Manager in executing all aspects of the restaurant operations.May be assigned specific areas to manage within the restaurant in accordance with the GM's overall business plan.Ess...Show moreLast updated: 30+ days ago
    • Promoted
    LensCrafters - Assistant Manager

    LensCrafters - Assistant Manager

    LuxotticaLake Grove, NY, US
    Full-time
    LensCrafters - Assistant Manager.LensCrafters is a place for visionaries.We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.Everything we do is ce...Show moreLast updated: 14 days ago
    • Promoted
    ASST STORE MGR in HAMDEN, CT S13331

    ASST STORE MGR in HAMDEN, CT S13331

    Dollar GeneralNorth Haven, CT, US
    Full-time
    Dollar General Corporation has been delivering value to shoppers for more than 80 years.Dollar General helps shoppers Save time. Learn more about Dollar General.The Assistant Store Manager helps mai...Show moreLast updated: 30+ days ago
    • Promoted
    Physician Assistant (PA) - General Surgery (Experience Preferred)

    Physician Assistant (PA) - General Surgery (Experience Preferred)

    Northwell HealthRiverhead, NY, United States
    Full-time
    Performs a variety of functions and technical procedures necessary for patient admission, assessment, diagnosis, treatment, follow-up, and outcome evaluation. Participates in performance improvement...Show moreLast updated: 8 days ago
    • Promoted
    Automotive Assistant Biller

    Automotive Assistant Biller

    King O'Rourke Automotive GroupSmithtown, NY, United States
    Full-time
    LONG ISLAND’S LARGEST CADILLAC, BUICK & GMC DEALER.King O’Rourke Cadillac Buick GMC located on Route 347,Smithtown, NY is looking for an experienced Assistant Biller. STRONG DMV & Verify experience....Show moreLast updated: 9 days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,465 to $1,524 per week in Saint James, NY

    Travel Physical Therapy Assistant (PTA) - $1,465 to $1,524 per week in Saint James, NY

    AlliedTravelCareersSAINT JAMES, NY, US
    Full-time
    AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Physical Therapy Assistant (PTA) in SAINT JAMES, New York, 11780!. Job Description & Requirements.Physical Therapist...Show moreLast updated: 30+ days ago
    • Promoted
    Mate (Assistant Store Manager)

    Mate (Assistant Store Manager)

    Trader Joe'sLake Grove, NY, US
    Full-time
    Enjoy what you do every day!\n\n\tJoin the Crew at Trader Joe's.We're looking for leaders who enjoy helping customers and who can lead teams that create WOW experience for our shoppers.If y...Show moreLast updated: 9 days ago
    • Promoted
    Interior Design Marketing Assistant

    Interior Design Marketing Assistant

    Suite PiecesHuntington Station, NY, United States
    Full-time
    Job Title : Design & Marketing Assistant Reports To : Business Manager FLSA Status : Non-Exempt.We are looking for an interior design & marketing assistant to help us grow our brand by helping our tea...Show moreLast updated: 1 day ago
    Assistant Manager

    Assistant Manager

    Brown Harris Stevens Residential Sales, LLCWestport, CT, US
    Full-time
    Quick Apply
    Brown Harris Stevens Connecticut, LLC is the quintessential luxury residential real estate firm, with a history of leadership and a culture of professionalism and discretion dating back to 1873.At ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,352 per week in Saint James, NY

    Travel Physical Therapy Assistant (PTA) - $1,352 per week in Saint James, NY

    AlliedTravelCareersSaint James, NY, US
    Full-time
    AlliedTravelCareers is working with MedPro Healthcare Staffing to find a qualified Physical Therapy Assistant (PTA) in Saint James, New York, 11780!. Joint Commission-certified staffing agency, is s...Show moreLast updated: 30+ days ago
    • Promoted
    Executive Team Leader GM & Food Sales (Assistant Manager General Merchandise & Operations)- T1528 Bethel, CT

    Executive Team Leader GM & Food Sales (Assistant Manager General Merchandise & Operations)- T1528 Bethel, CT

    TargetBethel, CT, US
    Full-time
    General Merchandise & Food Sales Executive Team Leader.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Exp...Show moreLast updated: 12 days ago
    • Promoted
    Certified Nursing Assistant (CNA)

    Certified Nursing Assistant (CNA)

    IntelyCareBranford, CT, US
    Full-time
    Certified Nursing Assistant (CNA).Branford, CT (and the wider region), with the fully flexible schedule you need and the employee benefits you deserve. At IntelyCare, we keep it simple.With our all-...Show moreLast updated: 3 days ago
    • Promoted
    Assistant Deli Manager

    Assistant Deli Manager

    Sprouts Farmers MarketCentereach, New York, US
    Full-time
    Do you enjoy preparing and cooking meals? Does overseeing a specialized team excite you? Do you have a passion for delivering an extraordinary customer service experience while working in a fast pa...Show moreLast updated: 20 days ago
    • Promoted
    Assistant Store Manager - Putnam Place, Hamden, CT

    Assistant Store Manager - Putnam Place, Hamden, CT

    DTLRNorth Haven, CT, US
    Full-time
    We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. The primary purpose of the Assistant Store Manager...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,088 to $1,311 per week in Saint James, NY

    Travel Physical Therapy Assistant (PTA) - $1,088 to $1,311 per week in Saint James, NY

    AlliedTravelCareersSaint James, NY, US
    Full-time
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified Physical Therapy Assistant (PTA) in Saint James, New York, 11780!. Travel Physical Therapy Assistant (PTA).Facility in...Show moreLast updated: 1 day ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,322 per week in Saint James, NY

    Travel Physical Therapy Assistant (PTA) - $1,322 per week in Saint James, NY

    AlliedTravelCareersSaint James, NY, US
    Full-time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Physical Therapy Assistant (PTA) in Saint James, New York, 11780!. A facility in Saint James, NY is seeking its next amazing...Show moreLast updated: 1 day ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,114 to $1,286 per week in Saint James, NY

    Travel Physical Therapy Assistant (PTA) - $1,114 to $1,286 per week in Saint James, NY

    AlliedTravelCareersSaint James, NY, US
    Full-time
    AlliedTravelCareers is working with National Staffing Solutions to find a qualified Physical Therapy Assistant (PTA) in Saint James, New York, 11780!. Details of the PTA opening in Saint James, NY : ....Show moreLast updated: 30+ days ago