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Staff Product Designer, AI Growth
Staff Product Designer, AI GrowthServiceNow • Santa Clara County, California, USA
Staff Product Designer, AI Growth

Staff Product Designer, AI Growth

ServiceNow • Santa Clara County, California, USA
1 day ago
Job type
  • Full-time
Job description

Team & Role

At ServiceNow we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team that uses their superpower of empathizing understanding and applying our users and customers needs with the mission to created product experiences they love. Our designers come from a diverse set of skills and background - design systems visual interaction content and product design. At ServiceNow design has a very intentional seat at the table so our team collaborates closely with both engineering and product management from the get-go.

Learn more about our team here role will be on our AI Growth team which accelerates strategic adoption of AI across the enterprise by partnering with business units and product teams to drive innovation usage and responsibility. We align AI initiatives with platform and business goals bridge silos between design engineering data science and customer teams and ensure cohesive frameworks for the AI future. We bring focus to proactive change management onboarding and education to boost engagement and deliver product-led growth. Committed to ethical innovation we lead responsible AI practices and governance in collaboration with internal and external stakeholders.

What you get to do in this role :

  • You get to lead large complex initiatives and deliver world-class experiences that influence product strategy and transform how people work around the world.
  • You drive end-to-end product experiences that consider user and product ecosystems workflow and design patterns. You develop frameworks and principles to standardize and guide cross-team work.
  • You will lead collaborative projects or work streams with multidisciplinary teams to deliver experiences that resonate with our users. You will share knowledge and expertise with others across the company to elevate colleagues teams and community of practice.

Qualifications :

Preferred Qualifications :

  • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
  • 7 years of relevant design experience.
  • An inspiring portfolio demonstrating the ability to distill complex problems into elegant holistic solutions based on human-centered design and research data
  • Experience in developing frameworks and principles to standardize and guide cross-team work and successfully bring a product design from conception to launch with minimal supervision.
  • A growth mindset actively broadening areas of inquiry and learning and seeking new opportunities and challenges.
  • Ability to articulate and champion design solutions based on human-centered design principles and research data while influencing product experience strategy across a particular business unit or product line
  • Basic Qualifications :

  • Experience participating in the complete product development lifecycle of web and / or software applications.
  • Experience in user experience design or industry experience (corporate software web or agency)
  • #UXD

    For positions in this location we offer a base pay of $163600 - $286300 plus equity (when applicable) variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

    Additional Information :

    Work Personas

    We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

    Equal Opportunity Employer

    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

    Accommodations

    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

    Export Control Regulations

    For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

    From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

    Remote Work : Yes

    Employment Type : Full-time

    Key Skills

    InVision,Interaction Design,Ux,Usability,Visual Design,Design Thinking,Zeplin,User Research,UI,IOS,Figma,Sketch

    Experience : years

    Vacancy : 1

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    Staff Product Designer • Santa Clara County, California, USA

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