Director of Growth and Engagement

Job Description

Job Description

About Team Recovery :

The Director of Growth & Engagement plays a vital leadership role in expanding Team Recovery's reach, visibility, and impact across all programs. This position will bring greater alignment and coordination to the organization's growth-related functions, creating a unified strategy that emphasizes timely conversion, measurable outcomes, and meaningful engagement.

Job Summary :

The Director of Growth & Engagement plays a vital leadership role in expanding Team Recovery's reach, visibility, and impact across all programs. This position will bring greater alignment and coordination to the organization's growth-related functions, creating a unified strategy that emphasizes timely conversion, measurable outcomes, and meaningful engagement.

The ideal candidate is both strategic and relational, a data-informed leader who can translate organizational vision into actionable plans that strengthen community partnerships, enhance brand awareness, and drive growth. This individual will also lead the implementation of a modern Customer Relationship Management (CRM) system to optimize engagement, streamline processes, and improve conversion tracking across all touchpoints.

Core Responsibilities :

• Develop and execute a comprehensive growth strategy that fosters collaboration across multiple teams and aligns efforts under a shared vision.
• Increase access and client engagement through data-driven insights, referral relationship building, and efficient conversion pathways.
• Enhance the organization's reputation and recognition through strategic communications, storytelling, and brand positioning initiatives.
• Lead the selection, rollout, and integration of a CRM platform to improve lead tracking, communication, and reporting across departments.
• Establish clear metrics, monitor progress, and regularly report on key performance indicators related to growth, engagement, and outreach.
• Partner with program, clinical, and operations teams to ensure alignment between outreach, admissions, and client experience.

Qualifications :

Benefits :