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Director of Growth and Engagement
Director of Growth and EngagementTeam Recovery Ohio LLC • Toledo, OH, USA
Director of Growth and Engagement

Director of Growth and Engagement

Team Recovery Ohio LLC • Toledo, OH, USA
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

About Team Recovery :

The Director of Growth & Engagement plays a vital leadership role in expanding Team Recovery's reach, visibility, and impact across all programs. This position will bring greater alignment and coordination to the organization's growth-related functions, creating a unified strategy that emphasizes timely conversion, measurable outcomes, and meaningful engagement.

Job Summary :

The Director of Growth & Engagement plays a vital leadership role in expanding Team Recovery's reach, visibility, and impact across all programs. This position will bring greater alignment and coordination to the organization's growth-related functions, creating a unified strategy that emphasizes timely conversion, measurable outcomes, and meaningful engagement.

The ideal candidate is both strategic and relational, a data-informed leader who can translate organizational vision into actionable plans that strengthen community partnerships, enhance brand awareness, and drive growth. This individual will also lead the implementation of a modern Customer Relationship Management (CRM) system to optimize engagement, streamline processes, and improve conversion tracking across all touchpoints.

Core Responsibilities :

  • Develop and execute a comprehensive growth strategy that fosters collaboration across multiple teams and aligns efforts under a shared vision.
  • Increase access and client engagement through data-driven insights, referral relationship building, and efficient conversion pathways.
  • Enhance the organization's reputation and recognition through strategic communications, storytelling, and brand positioning initiatives.
  • Lead the selection, rollout, and integration of a CRM platform to improve lead tracking, communication, and reporting across departments.
  • Establish clear metrics, monitor progress, and regularly report on key performance indicators related to growth, engagement, and outreach.
  • Partner with program, clinical, and operations teams to ensure alignment between outreach, admissions, and client experience.

Qualifications :

  • HS Diploma, or equivalent.
  • Bachelor's degree in Marketing, Communications, Business, or a related field preferred.
  • Minimum 5+ years of experience in growth strategy, ideally in behavioral / SUD health, healthcare.
  • Proven success in leading multi-departmental initiatives and driving measurable growth.
  • Demonstrated experience implementing and managing CRM systems.
  • Exceptional communication, leadership, and relationship-building skills.
  • Strategic thinker with strong analytical and project management abilities.

    • Benefits :

  • Competitive salary with 401(k) and employer match.
  • Generous PTO offering of 5 weeks.
  • Tuition reimbursement for ongoing education.
  • Comprehensive medical, dental, and vision benefits.
  • Ability to pass a pre-employment background check and drug screen (required).
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    Director Of Growth • Toledo, OH, USA